Brand Certified
The UPS Store
3.4(131 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
115 Franklin Tpke, Mahwah, NJ
07430, United States
Certified by The UPS Store • Mar 01, 2026
(201) 828-5818
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nj/mahwah/115-franklin-tpke
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3080 in Mahwah offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - A&P Shopping Center.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.4
131 reviews
5 stars
72
4 stars
3
3 stars
4
2 stars
3
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rudeness and unprofessional behavior from certain employees, particularly the store manager.
Efficiency
Customers generally appreciated the quick service and efficiency of the staff, especially during busy times, although some reported issues with long wait times and poor handling of returns.
Mixed Experiences
Feedback varied widely, with some customers having excellent experiences and others encountering significant issues, particularly with specific employees.
Accountability
There were instances where the store failed to take responsibility for mistakes, leading to customer dissatisfaction, particularly regarding lost packages.
- ATAtticus TammanFeb 12, 20265.0Alejandro crushed it
- MMMalekFeb 9, 20265.0The workers are very nice they do it very quickly and don’t mess around
- ATAlisha ToddJan 8, 20265.0I cannot say enough positive things about this UPS Store and the team who helped us — especially Vish. From start to finish, he was helpful, responsive, compassionate, and genuinely invested in resolving a very stressful situation. Vish took the time to truly listen to our concerns, treated us with respect and kindness, and consistently returned our calls and followed up without us having to chase him. Communication was clear, timely, and thoughtful throughout the entire process. While there was an initial packing error (we’re all human), what truly set Vish and this store apart was their accountability and integrity. He owned the mistake and went above and beyond to make it right, ensuring that we ultimately had a great customer experience and a fair resolution. It is rare to find a business that combines professionalism with empathy the way Vish and this UPS Store do. Their commitment to doing the right thing and standing by their customers is outstanding. I am deeply grateful for their support and would recommend this location without hesitation.
- MMMax MaslennikovDec 18, 20255.0Customer service in this location is amazing and is definitely the best customer service among other UPS locations within 30 mile radius! I've been using this location for over a year mainly for Amazon returns and NEVER had a bad experience. Stuff is extremely assisting and super nice at all times. I did read some negative reviews and find them untrue, especially about Tom. He is extremely assisting and nice at all times.
- JSj sDec 8, 20255.0Employee Vish immediately got to work and provided excellent customer service. Coworkers Alejandro & Finn were constantly on the move, taking care of all other customers and store duties. Great team overall. Will be returning to this location. 10/10 Service. Thank you.
Frequently Asked Questions About The UPS Store
What shipping and mailing services does The UPS Store in Mahwah offer?
The UPS Store #3080 in Mahwah offers expert packing, shipping services, mailbox rentals, and postage supplies to meet all your mailing needs.
What are the operating hours of The UPS Store at 115 Franklin Tpke, Mahwah?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays and certain holidays.
Does The UPS Store in Mahwah provide printing and copying services?
Yes, they offer professional printing, copy services, document finishing, and sign printing to support your business and personal printing needs.
Can I use notary and shredding services at The UPS Store in Mahwah?
Yes, The UPS Store provides notary services and document shredding for your legal and privacy requirements.
What payment methods are accepted at The UPS Store #3080 in Mahwah?
They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is there a mailbox rental service available at The UPS Store in Mahwah?
Yes, The UPS Store offers mailbox rental services for receiving mail and packages securely.
Where is The UPS Store located and how can I contact them?
The UPS Store is located at 115 Franklin Tpke, Mahwah, NJ 07430. You can contact them by phone at +1 201-828-5818 or email at store3080@theupsstore.com.
Which nearby eateries can I visit before or after my visit to The UPS Store in Mahwah?
Nearby restaurants like Wah Sing Chinese, Istanbul Turkish Cuisine, and El Azteca offer diverse dining options to enjoy around your visit.
Are there educational centers near The UPS Store in Mahwah for families or students to visit?
Yes, Kumon Math and Reading Center of Mahwah and Kumon tutoring centers are nearby, making it convenient for families to combine errands and educational activities.
What professional services and businesses are located near The UPS Store in Mahwah?
Nearby professional services include Macpin Associates, Inc. (advertising and event photography), Shred Nations (shredding services), and The Timbercreek Group (business consulting).
Brand Certified Facts from The UPS Store
This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: