Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3080 in Mahwah offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - A&P Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
123 reviews
5 stars
64
4 stars
3
3 stars
4
2 stars
3
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while many employees are praised for being friendly and helpful, several reviews highlight rude and unprofessional behavior from certain staff members.
Staff Performance
Some employees, particularly Nathan and Sergio, received high praise for their knowledge and assistance, while others, especially a female employee, were criticized for their negative attitude.
Service Consistency
Customers noted inconsistencies in service quality, with some visits resulting in excellent experiences and others marred by long wait times and unhelpful staff.
Pricing Issues
Several customers expressed dissatisfaction with unexpected charges for services like taping boxes and printing labels, leading to frustration and comparisons with other shipping options.
Store Management
The store manager received significant criticism for their attitude and handling of customer complaints, contributing to a negative perception of the store.
- KCKeith Cady3 days ago5.0Convenient and Quick service
- FFfaruk6 days ago1.0Unprofessional stuff
- FKFaruk Sezai KIRAÇ6 days ago1.0The stuff was having an attitude. They were asking me to use a hand truck instead I could use the flat one and would bring all the boxes at 1 shot. I advice them and they rudely refused. Still understandable. What happened next is a sign of not thinking. I brought 9 boxes - 3 trips in and out of the store instead of 1 trip. They instructed me to put the boxes in the front area of the store. Then when I did that he started asking can you help me carry the boxes???Like I was already pffered you to bring towards the registers and tou told me no we will carry them from front. Idk its just super unprofessionalism along with no practical thinking and reasoning. Guess what happened at the end, ı helped him a little with carrying the boxes, and after scanning the labels he carried those boxes towards the main register/counter. And when I asked him what are you going to do these boxes; they replied “We are gonna carry them to the back, duuhh.!.” I asked with what? And they pointed to the flat hand truck :)) So when I asked them you went through all this nonsense just to put them back on the flat one, which I originally told them in the beginning..And they were stunnedddd :)))) 1 staarrr
- KGKelvin GrullonNov 10, 20255.0Super helpful, had to print copies for my daughter's school project. Team helped me immensely
- DJDovy jungreisOct 9, 20255.0I was absolutely thrilled to leave a glowing five-star review before, but now I just had to come back and update it! Let me tell you, the experience I had recently was beyond words. I haven't returned anything at a UPS store in ages due to some pretty awful past encounters. However, this was my second time at this particular location, and I am just blown away by how incredibly kind these young gentlemen are. I truly hope their manager recognizes what an outstanding job they are doing. If not, let me be the one to say it - this is hands down the best UPS location around! I am now overjoyed at the thought of making returns here because I know I will be treated with nothing but respect. They even offered me some candies; I couldn't help myself but had to give them a compliment right on the spot. I felt compelled to write all this out because I want everyone to know that you can still make returns and receive top-notch service. Thank you so much, guys!
Frequently Asked Questions About The UPS Store
What shipping and mailing services does The UPS Store in Mahwah offer?
The UPS Store #3080 in Mahwah offers expert packing, shipping services, mailbox rentals, and postage supplies to meet all your mailing needs.
What are the operating hours of The UPS Store at 115 Franklin Tpke, Mahwah?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays and certain holidays.
Does The UPS Store in Mahwah provide printing and copying services?
Yes, they offer professional printing, copy services, document finishing, and sign printing to support your business and personal printing needs.
Can I use notary and shredding services at The UPS Store in Mahwah?
Yes, The UPS Store provides notary services and document shredding for your legal and privacy requirements.
What payment methods are accepted at The UPS Store #3080 in Mahwah?
They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Is there a mailbox rental service available at The UPS Store in Mahwah?
Yes, The UPS Store offers mailbox rental services for receiving mail and packages securely.
Where is The UPS Store located and how can I contact them?
The UPS Store is located at 115 Franklin Tpke, Mahwah, NJ 07430. You can contact them by phone at +1 201-828-5818 or email at store3080@theupsstore.com.
Which nearby eateries can I visit before or after my visit to The UPS Store in Mahwah?
Nearby restaurants like Wah Sing Chinese, Istanbul Turkish Cuisine, and El Azteca offer diverse dining options to enjoy around your visit.
Are there educational centers near The UPS Store in Mahwah for families or students to visit?
Yes, Kumon Math and Reading Center of Mahwah and Kumon tutoring centers are nearby, making it convenient for families to combine errands and educational activities.
What professional services and businesses are located near The UPS Store in Mahwah?
Nearby professional services include Macpin Associates, Inc. (advertising and event photography), Shred Nations (shredding services), and The Timbercreek Group (business consulting).