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FedEx Ship Center

3.0
(376 reviews)

Business Details

320 Rte 17 S, Mahwah, NJ
07430, United States
(800) 463-3339
https://local.fedex.com/en-us/nj/mahwah/gmva

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Mahwah, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
320 Rte 17 S, Mahwah, NJ
07430, United States

Hours

Reviews

3.0
376 reviews
5 stars
140
4 stars
52
3 stars
18
2 stars
14
1 star
152

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported failed delivery attempts, with drivers claiming to have knocked but not actually doing so, leading to frustration and delays.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted rude and unprofessional behavior from employees, contributing to a negative experience.

Operational Inefficiencies

Customers frequently mentioned long wait times, inadequate staffing, and poor communication regarding package status and delivery attempts.

Mixed Experiences

Despite the negative feedback, a few customers noted positive interactions with specific staff members, indicating that experiences can vary significantly.
  • OB
    Olga Bond-Levine
    1 day ago
    1.0
    I just left this FedEx location, and I’m extremely disappointed with the experience. The customer service was unacceptable. The girl working at the counter was very rude and unprofessional. She spoke in a dismissive tone, acted annoyed when I asked a simple question, and made the entire interaction uncomfortable. As a customer, I expect basic courtesy and respect, and unfortunately that was completely lacking. It felt like I was inconveniencing her just by being there. Customer service makes a big difference, and this experience fell far below expectations.
  • MF
    Matt Foraker
    Feb 25, 2026
    1.0
    Can’t wait for these companies to go out of business Amazon honestly. Horrible service - package been sitting here for days without another delivery attempt missing a signature.
  • BB
    Blebu
    Feb 10, 2026
    1.0
    Wasn’t home for signature delivery and now they are holding my package containing work equipment hostage instead of sending it to where I requested as an alternate delivery option. I was supposed to be able to pick it up 4 days ago and they haven’t sent it out.
  • AV
    Angie Vazquez
    Jan 6, 2026
    2.0
    Definitely the worst delivery system ever. No updates anywhere, I got the message of the delay the day after it was supposed to be delivered. It says that the package is arriving early, arriving on time at the same time. It says the package has not left the fedex facility and that is on its way at the same time. Online system says if I need something else to call, I called for the same options. So now im still waiting for a late package that I can't tell when will it come because FedEx is unable to provide such information both on the app and by phone.
  • JK
    jacob katz
    Dec 24, 2025
    1.0
    Worst package delivery company ever! I would give them 0 stars The driver just came 3 days to our business and left, writing on the tracking that the business is closed, we were open & getting deliveries from UPS and other carriers on each of these days!, I called the hub to complain, they said they took notes and will advise the driver to make sure the package gets delivered, to no avail. Nobody cares at this Hub

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Mahwah, NJ offer?

FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services, including FedEx Express, Ground, and Freight services.

What are the operating hours for the FedEx Ship Center in Mahwah?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.

Brand Certified Facts from FedEx Ship Center

This information is certified by FedEx Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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