FedEx Ship Center

3.0
375 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Mahwah, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
320 Rte 17 S, Mahwah, NJ
07430, United States

Hours

Reviews

3.0
375 reviews
5 stars
140
4 stars
52
3 stars
18
2 stars
14
1 star
151

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported failed delivery attempts, with drivers claiming to have knocked or attempted delivery when they did not.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted rude and unprofessional behavior from employees.

Efficiency

Customers experienced long wait times and inefficiencies at the location, often due to understaffing.

Mixed Experiences

Overall, feedback was mixed, with some customers appreciating the service while others expressed frustration with the delivery process and staff interactions.
  • AV
    Angie Vazquez
    6 days ago
    2.0
    Definitely the worst delivery system ever. No updates anywhere, I got the message of the delay the day after it was supposed to be delivered. It says that the package is arriving early, arriving on time at the same time. It says the package has not left the fedex facility and that is on its way at the same time. Online system says if I need something else to call, I called for the same options. So now im still waiting for a late package that I can't tell when will it come because FedEx is unable to provide such information both on the app and by phone.
  • RC
    Robert Connell
    Dec 26, 2025
    5.0
    The Ramsey NJ store is terrific. Those guys are respectful helpful and we use them all the time. We needed a Christmas present sent to Tennessee before Christmas and it was delivered not only within the time stated but actually a little sooner. Just terrific!
  • JK
    jacob katz
    Dec 24, 2025
    1.0
    Worst package delivery company ever! I would give them 0 stars The driver just came 3 days to our business and left, writing on the tracking that the business is closed, we were open & getting deliveries from UPS and other carriers on each of these days!, I called the hub to complain, they said they took notes and will advise the driver to make sure the package gets delivered, to no avail. Nobody cares at this Hub
  • JC
    Jennifer Cottiers
    Dec 19, 2025
    1.0
    I waited by my door all day for cancer medication delivery. Supposed to be delivered by 5PM. At 5PM the delivery truck came. Delivered a neighbors package and as I chased after him he drove off too lazy to walk up 3 flights of stairs. No knock. No attempt at all with cancer medications in a refrigerated isolated large box. He took a pic of delivery. Than stated no one to leave package with but the package didn’t even require a signature. I immediately drove to fed ex location where GUS assisted me in tracking down my package. Poor delivery and poor driver attention to detail and laziness.
  • SF
    Sam Frensley
    Dec 10, 2025
    2.0
    I'd been stalking my front door and driveway all day yesterday and today waiting for my phone. Yesterday, the driver said nobody came to the door that he DIDN'T knock on for a signature. Today, the driver's reasoning for not delivering my phone was an incorrect address. Big homie, you showed up at my house and took a picture of my front door that you didn't knock on. And now you're lying. For the record, it has always been the correct address. I saw the truck drive by earlier today, it did not stop. I looked at the other reviews and this is clearly a common occurrence. The only reason this facility isn't getting 1 star from me is due to their one and only helpful associate that I encountered. I really wish I got her name, the man working with her was rude and unwilling to help. She's the only one who shouldn't be fired in my opinion.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Mahwah, NJ offer?

FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services, including FedEx Express, Ground, and Freight services.

What are the operating hours for the FedEx Ship Center in Mahwah?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.