United States Postal Service

2.7
9 reviews

About

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Visit your local Post Office™ at 81 Brighton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
81 Brighton Ave, Long Branch, NJ
07740, United States

Hours

Reviews

2.7
9 reviews
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  • YG
    Yaritza Guzman
    Jun 28, 2025
    1.0
    The staff is horrible there
  • JV
    Jessica Villamil
    Jun 28, 2025
    1.0
    This morning around 10:30 AM, my 75-year-old grandmother went in to mail a package for the first time on her own. English isn’t her first language, and she was confused about how to fill out the paperwork. She asked the employee at the counter — a man named Shane — for help. Instead of assisting her with patience or kindness, he was rude, dismissive, and repeatedly brushed her off, just saying “there, there” without even looking at her. When she asked again, he told her, “It’s not my job to babysit.” She came home feeling embarrassed and disrespected. I went back to the post office around 11:30 AM to speak with him directly, and he treated me the same way — rolling his eyes, using a nasty tone, and saying, “It’s not my fault she doesn’t understand,” and “It’s not my job to know another language.” This kind of behavior is disgusting — especially from a public employee. Our elders, immigrants, and anyone needing help deserve respect and patience, not sarcasm and discrimination. I’ve filed a formal complaint with USPS and I’ll be following up, but I’m sharing this publicly because it needs to be known. If you’ve experienced similar treatment at this location, please speak up. Our community deserves better.
  • DL
    Diego Lima
    Feb 7, 2022
    1.0
    A lady at the cashier always seems to be irritated as well as rude. Today was my second and last attempt at this place after being treated badly.
  • MM
    Manny Menjivar
    Feb 25, 2021
    1.0
    The Front desk lady is very rude . Didn’t seem to like working in general. Please do something About her. Retrain, or remove thank you!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.