United States Postal Service

2.1
93 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 49 W Mount Pleasant Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
49 W Mount Pleasant Ave, Livingston, NJ
07039, United States

Hours

Reviews

2.1
93 reviews
5 stars
18
4 stars
7
3 stars
5
2 stars
3
1 star
60
  • LW
    L Williams
    Dec 24, 2025
    4.0
    Polite, helpful staff. Customer volume can be overwhelming at times causing stress on both sides of the counter.
  • GA
    Guy Aneats
    Dec 6, 2025
    1.0
    The ppl that work here are nasty beyond explanation. I have 4 jobs all requiring customer service and can’t even imagine treating ppl this way. The dude at the front desk told me to cover up the packaging bc it had a differ brand. LOL. This is the packaging provided to me and the company is the one who sent me to this postal service for return. I don’t feel so terrible after reading all the reviews and realizing this is who they are and likely to never change. Miserable.
  • HS
    Hui Song
    Dec 3, 2025
    1.0
    I came to this USPS location today because I have 4 packages that show as “delivered” but never arrived. I asked the clerk at the counter for help looking them up, and she was extremely rude and unprofessional. Instead of calmly checking the tracking numbers or explaining what could be done, she raised her voice at me, refused to help, and tried to make a scene by acting like I was holding up the line. Her behavior was so aggressive and embarrassing that my hands were shaking. I understand post offices are busy, but there is no excuse for yelling at customers or trying to shame them in front of others, especially when they are just trying to get help with missing packages. I left with no assistance and no answers about my 4 missing packages, only stress and humiliation. Management really needs to address the customer service at this location and make sure staff can handle issues professionally and respectfully.
  • SS
    Starr Berry Shortcake
    Dec 1, 2025
    5.0
    Andrea at the postal counter is fantastic—always friendly, efficient, and helpful. She makes mailing packages quick and easy, and her positive attitude brightens the whole experience. Our mail carriers Jennifer and previously Junior are equally outstanding, reliable, and courteous, always ensuring deliveries are handled with care. Together, they make our local postal service a pleasure to use!
  • SS
    Shireen
    Nov 11, 2025
    5.0
    Best service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.