The UPS Store

2.6
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3667 in Livingston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
184 S Livingston Ave, Livingston, NJ
07039, United States

Hours

Reviews

2.6
125 reviews
5 stars
42
4 stars
4
3 stars
6
2 stars
3
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting rude or unhelpful staff, while others praised friendly and efficient service.

Long Wait Times

Numerous reviews mention long lines and slow service, particularly during busy hours, leading to frustration among customers.

Additional Charges

Several customers expressed dissatisfaction with extra charges for services like taping boxes and providing packaging materials, which are often offered for free at other locations.

Store Management

There are complaints about the store owner and management being rude or dismissive, contributing to a negative customer experience.

Mixed Experiences

While some customers have had positive experiences, many others strongly advise against using this location due to poor service and management issues.
  • AV
    Aaron Vaknansky
    Dec 7, 2025
    5.0
    I came in to return an Amazon package, and the entire process was unbelievably easy and fast. The staff greeted me with genuine smiles, helped me right away, and made sure everything was handled perfectly. I didn’t need to worry about printing labels or packing anything—they took care of it all with amazing professionalism. The store was clean, organized, and welcoming, which made the quick stop even better. It’s rare to find service this friendly and efficient these days, but this UPS Store really sets the standard! Highly recommend to anyone looking for a smooth, stress-free experience.
  • LE
    Lora Eskander
    Nov 13, 2025
    5.0
    I don’t usually use UPS to ship my packages. Touty provided excellent service. She was exceptional. Greeted me with a smile, discussed my service options and made me feel most welcome. I will always use this location for shipping moving forward. They have gained a customer for life.
  • DD
    dino defuria
    Oct 14, 2025
    5.0
    I really don't know why there are so many negative reviews. I've been using them for years and they have always been helpful and nice. Yes, they get busy at times and sometimes the customers at the counter don't come prepared to either ship or return items and that takes extra time but that is not the store's fault. We seem to live in a town where people have little patience sometimes.
  • GY
    Gerald Yang
    Aug 18, 2025
    1.0
    I shipped a $200 worth contact in mid June and had not been delivered, I checked at this store in July, I was told that I would be compensated $100 for my loss, now after two months, Aug 18, I went to the store to check the progress, obviously it had not been taken care of at all. Someone told me he would work on it but it might take forever.
  • WS
    Walidah Shabazz
    Aug 16, 2025
    1.0
    Was there about 30 mins ago and the older gentleman with a thick accent that claimed to be the owner, had the rudest disposition about himself! When I told him he was being rude he replied, “I am not” I then again told him he was rude he gave a half apology! Told me my package wasn’t delivered there when all along IT WAS ! Then told me I can come look for it behind the counter myself! If he doesn’t like working with the general public, he should retire!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3667 in Livingston offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.