United States Postal Service

3.4
83 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Main St, Little Ferry, NJ
07643, United States

Hours

Reviews

3.4
83 reviews
5 stars
43
4 stars
6
3 stars
2
2 stars
2
1 star
30
  • OV
    Olga Velasquez
    3 days ago
    1.0
    Worst customer experience. The lady working there was so rude, impatient, she obviously hates her job and everyone else along with her. Will never be l be back there.
  • JS
    Jorge Santiago
    4 days ago
    5.0
    Visited the office for a walk-in passport transaction and staff was very helpful and kind. In and out very quickly - would definitely recommend for passport appointments!
  • OS
    Olimpia Sarra
    Jan 6, 2026
    1.0
    I was forced to call usps 1800 ask-usps and file a complaint about the rude disrespectful lady at the passport desk- I had a negative encounter with her a month ago sending me to the next town over to pickup a certified letter that she couldn’t find When I got to south Hackensack I was told my letter was at the post office where I began- They were nice enough to call little ferry and she claimed I gave her the wrong address How is that possible when she has my drivers license in her hand Fast forward to today- I went inside to hand her my important letters for fear of placing them in the mailbox outside( months earlier a check for 450 I mailed outside was presented somehow to my bank for $8450 ) Upon trying to hand it to her for her to personally place in the box of mail behind her she informed me that was not her job - she claims to only do passports- words were exchanged and I told her I was gonna report her And so I have - now let see what USPS does I have a case number and I will not stop until this gets resolved Our little ferry post office was staffed in the past with pleasant folks Not know - she is totally unprofessional
  • AK
    Alan Klayman
    Dec 26, 2025
    5.0
    extremely friendly staff
  • EA
    Edwin Alvarado
    Dec 16, 2025
    1.0
    They treat you like they're not getting paid.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.