United States Postal Service

2.7
132 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 N Wood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 N Wood Ave, Linden, NJ
07036, United States

Hours

Reviews

2.7
132 reviews
5 stars
43
4 stars
8
3 stars
8
2 stars
6
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about individual employees like Amy and Reuel.

Package Handling

Numerous reviews mentioned lost or delayed packages, with customers expressing frustration over the handling and delivery of their mail.

Passport Services

While some customers praised the passport service provided by Amy, others reported poor experiences and disorganization in the passport application process.

Long Wait Times

Customers frequently noted long lines and slow service, often citing understaffing as a contributing factor.

Mixed Experiences

Despite many negative reviews, some customers had positive experiences with specific employees, indicating inconsistency in service quality.
  • RR
    Roses Roses
    Dec 3, 2025
    1.0
    Simply the worst Post Office I've ever been in...the service is terrible!
  • TG
    Tanya Gonzalez
    Nov 10, 2025
    1.0
    The guy working there is rude. I was asking a basic question about my package. He is rude, the absolute worst customer service and clearly hates his life and job. This location constantly loses my packages. I have had 3 packages lost in the past 3 months. It makes zero sense to have a parcel drop off outside where anyone can go and grab any package. All the packages are unsecured, makes sense why so many go missing. The employees are too lazy to do their job. I’m figuring that’s why they changed dropping off packages from inside the building to behind the building in a random bin. This is the worst post office I’ve ever done business with. Absolute garbage of a location.
  • NC
    Nevaeh Caldwell
    Oct 8, 2025
    5.0
    Great service at linden , Amy who helped me was a pleasure & made the passport process so easy !
  • CR
    Carmen Ramirez
    Oct 7, 2025
    5.0
    Amy was great . loved her personal work ethic and the patience she has with customers. My passport was super fast and easy .
  • JP
    Jay Prather
    Oct 6, 2025
    1.0
    Mail is never on time go a week or 2 without getting mail

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.