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Visit your local Post Office™ at 400 N Wood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees like Amy and Derrick received praise for their helpfulness, others, particularly Amy and Reuel, were criticized for rudeness and poor attitudes.
Efficiency
Customers reported long wait times and inefficiencies, particularly during busy periods, with some stating that the lines are often out the door.
Mail Delivery Issues
Numerous complaints were made regarding mail delivery delays, lost packages, and poor handling of mail, leading to frustration among customers.
Staff Attitude
Many reviews highlighted a lack of professionalism and a negative attitude from several staff members, contributing to a poor customer experience.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with specific staff members who provided excellent service.
TG
Tanya Gonzalez
Nov 10, 2025
1.0
The guy working there is rude. I was asking a basic question about my package. He is rude, the absolute worst customer service and clearly hates his life and job. This location constantly loses my packages. I have had 3 packages lost in the past 3 months. It makes zero sense to have a parcel drop off outside where anyone can go and grab any package. All the packages are unsecured, makes sense why so many go missing. The employees are too lazy to do their job. I’m figuring that’s why they changed dropping off packages from inside the building to behind the building in a random bin. This is the worst post office I’ve ever done business with. Absolute garbage of a location.
NC
Nevaeh Caldwell
Oct 8, 2025
5.0
Great service at linden , Amy who helped me was a pleasure & made the passport process so easy !
CR
Carmen Ramirez
Oct 7, 2025
5.0
Amy was great . loved her personal work ethic and the patience she has with customers. My passport was super fast and easy .
JP
Jay Prather
Oct 6, 2025
1.0
Mail is never on time go a week or 2 without getting mail
JF
Jojo F.
Sep 20, 2025
1.0
I'm sick of the mail worker coming this late and doesn't even close my mailbox or even put the flag up so I know the mail is here it's really insane and ridiculous I want a new mail man they should have the service ready in the afternoon like professional.
Please change the time for the service mail deliver because I want my mail safe and the service is very slow lately I notice my mail man doesn't appreciate his work he might need more training or different job seriously straight up with the service post master. 📫 poor work service for sure
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 400 N Wood Ave?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need to make an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 400 N Wood Ave?
Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 8:30 AM to 4:00 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online, then complete the setup in person at the Post Office with two valid IDs.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check directly with this Post Office for exact lobby hours.
What nearby places can I visit before or after my visit to the Post Office?
You might enjoy the Raymond Wood Bauer Promenade, a nearby music venue and arts center, or the Ana B and Motion Federal Credit Union if you need financial services.
Are there any nearby stores where I can shop close to the United States Postal Service?
Yes, ABC Super Stores and Dollar General are nearby discount and clothing stores for convenient shopping options.
Where can I find nearby electronics and phone repair services?
Nearby options include Ryther Camera for electronics and photography, Endless Wireless Phone Repair & Computer, and Intouch Wireless for mobile phones.