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United States Postal Service

2.7
(139 reviews)

Business Details

400 N Wood Ave, Linden, NJ
07036, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 N Wood Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 N Wood Ave, Linden, NJ
07036, United States

Hours

Reviews

2.7
139 reviews
5 stars
46
4 stars
8
3 stars
8
2 stars
6
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service quality, with some employees praised for their helpfulness, particularly Amy and Reuel, while others are criticized for rudeness and lack of professionalism.

Package Handling

Numerous complaints about lost or mishandled packages, with customers expressing frustration over the lack of accountability and assistance in resolving these issues.

Efficiency

Customers reported long wait times and inefficient service, particularly during busy periods, leading to dissatisfaction with the overall experience.

Staff Attitude

Many reviews highlight a negative attitude among staff members, contributing to a poor customer experience, with some employees described as rude or dismissive.
  • MM
    Moonli
    Feb 18, 2026
    1.0
    Do NOT go to this post office if you plan to deliver a package. The package will end up either lost or stolen and the worker there will not even attempt to help you. Someone I know lost $400 due to this specific location losing TWO packages on two different occasions in the past two months that were meant to be delivered. He went in there to inquire about them and was told immediately that there was nothing that they could do. Save your time and energy & go to a different and more efficient post office!
  • JJ
    Jeniffer Saavedra (Jen)
    Feb 5, 2026
    5.0
    Reuel is always the most kindest and nicest attendant at the post office. He is so patient and respectful in comparison to other postal workers in other locations.
  • EM
    Ebonie Montgomery
    Feb 5, 2026
    5.0
    Amy was amazing and very patient with helping me get my passport today!
  • EP
    Elizabeth Padilla
    Feb 4, 2026
    5.0
    Very quick and professional staff, they will take the extra mile to help you when you need it, Amy is the best she helped my husband in his passport application. Very good job 👏🏽
  • MF
    Manuel Fernandez
    Jan 30, 2026
    1.0
    Im complaining about my postal carrier lied not to deliver my mail and the excuse is no access to property 😤 how can they lie and there's nothing we can do so this is my way blow some steam.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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