The UPS Store

Reviews

• JC

  Jeffrey Colish

  4 days ago
  5.0
  I visited the store on 2/10/26 to have a folded US flag inside a triangular display case from my father's funeral (my Dad was a Marine veteran) shipped to myself in IL. I was assisted by the store manager, Eddie. Eddie immediately recognized the significance of the flag/display case and did an excellent job carefully wrapping the display case in bubblewrap and securely packing it in a large box. He explained that the packaging process for the flag and several other items I was shipping home would take 10-15 minutes and offered to bring out a chair for me to sit on while I waited. I told him that if it was OK with him, I'd run over to the Walmart Superstore and pick up a few things. When I came back, he was just finishing the packing. Eddie asked if I was a member of AARP or AAA (which I am) and provided a discount on the shipping cost. It was an extremely pleasant experience from start to finish. Unfortunately, this type of customer service is very much lacking at many companies today. In any event, I would highly recommend using this UPS store location for you packing and shipping needs.
• FA

  Felix Anane

  Mar 2, 2026
  5.0
  Very good patient customer service
• HS

  Harwinder Singh

  Feb 13, 2026
  1.0
  Overnight package given to UPS at 12:13 PM and didn’t get to ups facility until 9 PM the next day And didn’t get to destination until 4 days later on a package we paid $155 for overnight service
• PS

  Paloma Spritz

  Feb 12, 2026
  5.0
  Thursday, 2-12-26 @ 1114am - my 1st time here, Great positive energy, very nice gentleman greeted me & gladly took my returns, no issue. I absolutely recommend this UPS Store & will be utilizing it for my business tasks moving forward👍
• DV

  Danielle Vasquez

  Jan 9, 2026
  5.0
  I just want to say thank you so much to Jonika Ponder for her exceptional service. There are people who are simply kind, and she is truly one of them. I walked into UPS after not being helped properly at another location, and she immediately stepped in with patience and care. She was incredibly helpful and, most importantly, kind. It’s people like her who truly change the experience and make a lasting impact.

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