Staples

3.7
298 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Linden, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
653 West Edgar Rd, Linden, NJ
07036, United States

Hours

Reviews

3.7
298 reviews
5 stars
147
4 stars
57
3 stars
13
2 stars
9
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful employees while others report rudeness and unprofessional behavior from staff.

Product Availability

Customers expressed dissatisfaction with the selection of products, particularly in the printing and ink categories.

Store Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and the overall organization of the store.

Printing Services

Many customers experienced delays and issues with the printing services, leading to frustration and dissatisfaction.

Positive Experiences

Despite negative feedback, some customers reported positive experiences with specific employees who provided excellent service.
  • DJ
    D James
    1 day ago
    1.0
    This person working the print and marketing department is one of the worst customer service representatives I've ever encountered. I asked her to help me print 3 pages after telling her that I have difficulties working the self serve copiers. She then directs me to the self serve copiers because I need the items immediately. Afterwards, of course I have issues... SURPRISE! I then asked for her assistance and she said no, I have to make an order and come back tomorrow. She then rudely dismisses me and directs me to someone else for a refund. There's a back n forth and she tells me to relax and raise her voice. We're now telling back n forth. Two other gentleman working customer service managed to calm me down and give me my refund. Meanwhile this woman in the picture posted is the one who dismissed me and told me to relax. If you're looking for decent customer service, steer clear of this one. Staples must be desperate for employees if they keep her on staff being rude like that. I'll be contacting corporate to look into this matter closer.
  • NB
    Nicolette Barbagallo
    6 days ago
    1.0
    An Employee whose name is Ann has given us the worst experience my mother and I had ever had in Staples. We were printing out a photo of my recently deceased mother in law for a gift my mom had bought my husband. To start things off. She took 8 people at the Amazon line prior to even asking us if we needed help. She was nasty and rolling her eyes. Making remarks about us not knowing difference between rectangles and squares but we were just asking the rectangles picture to be cut in a square. She ended up yelling at us and got ao nasty the manager had to step in. David, the manager, was our only saving grace stepping in and meditating the situation. We are very thankful he had stepped in and fixed the problem with ease.
  • MC
    Maryann Cavallo
    Nov 16, 2025
    5.0
    Whenever I have a problem with my laptop I immediately go to Staples in Linden. I'm always helped by pleasant, professional technicians who solve the problem or make the necessary repairs. I've never been disappointed by the service provided.
  • PK
    Paul K
    Nov 14, 2025
    2.0
    Quick and inexpensive laminating, but I was asked for a phone number to print payment ticket and now I get spamed that I did not sign up for.
  • DD
    DM
    Nov 10, 2025
    1.0
    Greetings, Store looks nice and clean and organized but the costumer service terrible especially on the printers area those employees laminate paper looks they work for free

Frequently Asked Questions About Staples

What are the main services offered by Staples in Linden, NJ?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design, passport photos, Amazon returns, and pickup services.

What are the operating hours of Staples in Linden?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.