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Staples

3.7
(305 reviews)

Business Details

653 West Edgar Rd, Linden, NJ
07036, United States
(908) 862-5855
https://stores.staples.com/nj/linden/653-west-edgar-rd

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Linden, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

Staples
653 West Edgar Rd, Linden, NJ
07036, United States

Hours

Reviews

3.7
305 reviews
5 stars
152
4 stars
57
3 stars
13
2 stars
9
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly in the printing and copy areas, with staff being described as rude and unhelpful.

Staff Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for their lack of assistance and negative attitudes.

Store Cleanliness

The store was generally noted as clean and organized, but there were complaints about the condition of the bathrooms.

Service Efficiency

Customers expressed frustration with slow service, particularly in the print department, and issues with the self-service machines.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the store while others vowed not to return due to negative interactions.
  • MR
    Marcella Ramirez
    Feb 11, 2026
    5.0
    Great service at the Linden Staple Store by store manager, Milton, Lensky & female at customer service. They went above and beyond service on a Wednesday night.
  • SW
    Simone Whitney
    Jan 18, 2026
    1.0
    I shop here all the time and today was my worse experience. The guy with the glasses is always rude and poor customer service. Unbeknownst to me the store was closing, I entered and was told I had three minutes. With product in hand headed to register we were constantly reminded of closing as he shouted across the store and rushed customers out the door. As I was explaining how I needed to swap the printer paper for correct one he began to argue with me unnecessarily. If a business is closing and you don’t want patrons shopping then don’t allow customers inside. No one should receive poor customer service because of lack of protocol or bad decision making. He was rude and it’s unlike me but I returned the energy he dished out. It’s unfortunate and wont be spending my money here anymore.
  • RR
    regaliametalband
    Jan 5, 2026
    1.0
    Just went in here at 620pm and asked to have four pieces of paper laminated which would have taken less then ten minutes and I have to hear how there is no one there to work and he has four orders ahead and can't do it like are you serious you just lost bussiness because you are a lazy person. I wish I could do that at my job and get away with it. I've been up since 545am and iam still going and this person couldn't work meanwhile just standing around. Every time you go into these staples all you see is people like this doing nothing at the copy sections and they tell you they are so busy. Laughable. You should be fired!!!!
  • JC
    John Chimento
    Dec 17, 2025
    5.0
    Louis from the print center saved my life! Answered the phone at 8:45pm (15 mins before close) & said if i make it in time he can get my copies done asap…i arrived in the knick of time at 8:55 and louis took my flash drive and spit out 65 color pages in under 120 seconds. I was in and out in a flash. Greatly appreciate the hospitality, you guys did me a huge favor! Awesome job staples!!!!
  • DJ
    D James
    Nov 23, 2025
    1.0
    This person working the print and marketing department is one of the worst customer service representatives I've ever encountered. I asked her to help me print 3 pages after telling her that I have difficulties working the self serve copiers. She then directs me to the self serve copiers because I need the items immediately. Afterwards, of course I have issues... SURPRISE! I then asked for her assistance and she said no, I have to make an order and come back tomorrow. She then rudely dismisses me and directs me to someone else for a refund. There's a back n forth and she tells me to relax and raise her voice. We're now telling back n forth. Two other gentleman working customer service managed to calm me down and give me my refund. Meanwhile this woman in the picture posted is the one who dismissed me and told me to relax. If you're looking for decent customer service, steer clear of this one. Staples must be desperate for employees if they keep her on staff being rude like that. I'll be contacting corporate to look into this matter closer.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Linden, NJ?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design, passport photos, Amazon returns, and pickup services.

What are the operating hours of Staples in Linden?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

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