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Visit your local Post Office™ at 398 Broad Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
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- NMNoemí MendozaNov 12, 20251.0I went to drop off a package, and the woman there was very unfriendly. Sometimes I can’t believe how rude people can be — I mean, they don’t have to be overly nice, just show a minimum of respect for customers. Her name was Carol, or something like that; she speaks Spanish too. I was reading the comments, and many people say that the staff at this location are very rude. I don’t understand why the managers don’t do anything about it.
- PBPaige BreneiserSep 25, 20254.0The building itself is old and leaves something to be desired. There is sometimes a line and seemingly only ever one person working here, but I've never had a bad experience. I see some people talk about "the rude lady" behind the counter- I can't say for sure we're talking about the same person, but given the fact she's the one person I see 95% of the time I'm there, I'm going to go out on a limb and say people are mistaking cultural differences for rudeness. I'm here multiple times a week and have never had any issues.
- PCpicknpeak corpSep 6, 20251.0I had a very disappointing experience at this USPS branch. The clerk (Caro----) pushed me to buy a $1 address sticker guide without asking if I wanted it. Then, without confirming, she placed my 2oz envelope into a service that cost $7.90 or more, which was far more expensive than necessary. When I questioned the process, she raised her voice and spoke to me in an upset tone. I expect postal clerks to provide clear explanations, ask before adding extra services, and treat customers with respect. Instead, I left feeling frustrated and taken advantage of. This is not the level of service I should receive from USPS.
- MBMr BrooklynAug 11, 20251.0My experience at the Leona Post Office was beyond infuriating, largely due to the employee, Mi, who was shockingly rude and unprofessional. From the moment I approached the counter, Mi’s attitude was appalling—she barely looked at me, spoke in a condescending tone, and acted like helping me was a massive inconvenience. When I tried to scan my packages, she flat-out refused to let me, snapping, “I’ll do it myself,” without any explanation. Her dismissive and disrespectful behavior made me feel like I was wasting her time just by being there. The post office itself was a mess, with cluttered counters and no clear organization, but Mi’s conduct was the real issue. She’s completely unfit for a customer service role—her outright refusal to assist properly and her hostile demeanor are unacceptable. Honestly, she deserves to be fired immediately for treating customers this way. I’ll never return to the Leona Post Office as long as Mi is working there, and I strongly urge others to avoid this location unless you want to deal with disrespect and incompetence.
- TSTsering SherpaJul 18, 20251.0I came in around 5:40 PM, knowing they close at 6. There were only two people ahead of me, so I thought I had enough time. The lady working was moving quite slowly, which I understand to some extent, but unfortunately, when it got to my turn, she abruptly told me they couldn’t process my package because it was too late. I wish she had let us know earlier that they wouldn’t be able to take any more packages, so I wouldn’t have wasted time waiting in line. It felt a bit dismissive the way she just said “no, no” without much explanation. A little communication would have gone a long way.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 398 Broad Ave, Leonia?
This Post Office offers mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time passport applications and typically offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Appointments are usually required for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 398 Broad Ave?
The Post Office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 4:00 PM, and is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online applications are done through the USPS website, and in-person applications require two forms of ID and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this specific location.
Where can I find nearby courier or shipping services besides USPS?
Nearby options include the UPS Access Point location, which also offers shipping and courier services close to this Post Office.
Are there places to eat near the United States Postal Service at 398 Broad Ave?
Yes, nearby dining options include Grubbs take away, Misobahn 미소반, La rumba cafe, Rumba Cafe, Domino's Pizza, Fun Land Chinese, Kaya Garden, Oh-Gui-어구이, and Choo Choo Train Sushi.
Where can I find financial services near the Post Office?
Nearby financial service options include the Santander Bank ATM and the LibertyX Bitcoin ATM, both convenient for cash and currency transactions.
What convenient amenities are near the United States Postal Service at 398 Broad Ave?
Convenient nearby places include CVS Pharmacy for medical supplies, Wash And Go Laundromat for laundry services, and Manor Beverages for shopping and drinks.