FedEx Ship Center

4.0
306 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Lakewood, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1000 Bennett Blvd, Lakewood, NJ
08701, United States

Hours

Reviews

4.0
306 reviews
5 stars
183
4 stars
45
3 stars
17
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond to assist.

Delivery Issues

Numerous complaints were made regarding delivery problems, including packages not arriving on time, misdelivered items, and poor communication about tracking.

Customer Service

Mixed reviews on customer service; while some experiences were positive, many customers reported rude or unhelpful interactions, particularly in resolving issues.

Location Challenges

Customers noted difficulties with the location, including long wait times, inadequate staffing, and issues with parking.
  • SU
    Steven Ugliarolo
    Dec 18, 2025
    5.0
    Staff was great
  • MM
    Michael
    Dec 14, 2025
    1.0
    FedEx was delivering my son’s birthday present. A new laptop. I was told I had to sign for it. I waited home by the front door all day only too look at the tracking page and the driver lied and said they came to my house and I wasn’t home. Pushed the delivery to my son’s birthday. I waited 13 hours and constantly refreshed the tracking. It kept saying it was coming. I refreshed the page and the message changed to “working on getting you a new shipping date”. Tried calling. Couldn’t get a human being on the line. But you can’t file a complaint online. Doubt that’s an accident. What a terrible company with a terrible business and customer service model. If a company uses them order from somewhere else. UPS and USPS are 1000x better. Looks like I’m going to have to cancel the order and since it was on sale I won’t be able to afford a new one. And you know fed ex is t going to do a thing to help me even though their driver lied and then just decided to not arrive again.
  • JB
    John Brockwell
    Dec 1, 2025
    1.0
    packages that arrive at this location will not arrive on time. Tracking information always feels manipulated. If it is important go with UPS.
  • TD
    Tammy Drewes
    Dec 1, 2025
    3.0
    Good service
  • JB
    James Bennett
    Oct 25, 2025
    1.0
    Worst drivers, don't stop at any stop signs don't follow any speed limit or use directional. Wouldn't be surprised if they don't have a valid driver's license. Must not have tracking or cameras because they act childish on the road. Big truck with FedEx logo driving like you stole it

Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Lakewood, NJ?

The FedEx Ship Center offers packing supplies, boxes, and a variety of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping.

What are the operating hours for the FedEx Ship Center in Lakewood?

The center is open Monday to Friday from 9:00 AM to 7:30 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.