FedEx Ship Center

4.0
302 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Lakewood, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1000 Bennett Blvd, Lakewood, NJ
08701, United States

Hours

Reviews

4.0
302 reviews
5 stars
182
4 stars
45
3 stars
16
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about delivery problems, including lost packages, delays, and drivers not following instructions.

Staff Performance

Some employees are highlighted for going above and beyond to assist customers, while others are criticized for poor service and lack of professionalism.

Location Challenges

Customers express frustration with the location's accessibility and the inefficiency of service during busy times.

Overall Experience

While some customers report positive experiences, many express dissatisfaction with the service and recommend alternatives like UPS.
  • JB
    James Bennett
    Oct 25, 2025
    1.0
    Worst drivers, don't stop at any stop signs don't follow any speed limit or use directional. Wouldn't be surprised if they don't have a valid driver's license. Must not have tracking or cameras because they act childish on the road. Big truck with FedEx logo driving like you stole it
  • MS
    Michael Steinicke
    Oct 16, 2025
    5.0
    Helpful and friendly
  • JG
    Jason G
    Sep 26, 2025
    2.0
    I had to go to 3 different locations before i got here which on the website said print and full service. Those 3 places where horrible and a joke. This place had a young gentleman who was respectful and helpful to those he was helping. The woman who helped me which dressed in a collard shirt I would assume was the manager (not in the same uniform as others working) was extremely triggered, annoyed by customers being in the building, and rude when ever she needed to speak or address anyone in that store. Fedex has no full service anything except this one location anyone south of that location has to drive anywhere from 20 minute up to an hour. Just to be treated less than. If you have a choice I recommend UPS. If I had the choice fedex would not have been it.
  • YF
    Yehuda Fryer
    Sep 19, 2025
    1.0
    Worst customer service ever
  • CL
    Chris Lownes
    Sep 4, 2025
    1.0
    Drivers don’t listen to instructions on shipping label. Package delay. Inside office policies are ridiculous and wasted 35 mins of my life I won’t get back. Ship packages post office or UPS

Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Lakewood, NJ?

The FedEx Ship Center offers packing supplies, boxes, and a variety of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping.

What are the operating hours for the FedEx Ship Center in Lakewood?

The center is open Monday to Friday from 9:00 AM to 7:30 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.