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Visit your local Post Office™ at 494 N Beverwyck Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Slow, terrible customer service. There was no line this evening, just a mom and daughter by the island area taping up a package, and me just entering with mine. Still, the older, heavyset, blonde lady with glasses and a RBF took FOREVER to look up from her stationary post to assist me with a 5-second return—she was just sitting there on her phone. No greeting, politeness, or apology for the delay, and then had the nerve to ask for a quick positive survey like her customer service merited it. I wish I could give this place 0 stars. Avoid this woman and this post office—USPS clearly just hires and keeps anybody who applies. No respect? No problem.
MS
Melissa Shea
Oct 24, 2025
1.0
Worst costumer service experience ever today! I will be sending my package from UPS up the street. I try to support the post office but it's hard when you have employees like Michelle. She was unbelievably rude. Who wants to spend money somewhere when they feel mistreated? Post offices have a bad rep for long lines and bad attitudes. I think its time to change that. People should take pride in their jobs and have pride in servicing their community and country. I was looking at the reviews and seems many other costumers have had similar experiences. That is sad. I hope the post master takes action so that the people can enjoy their local post office. People want to feel welcomed and taken care of when are spending money to send important things.
Michelle told me, "First, you need to learn how to address a box correctly."
I think she needs to learn to be polite, assist the costumer, print the lable, and maybe even learn to upsell the shipping. Instead of saying, "You want the cheapest one?", I think that would be better for business.
Thank You.
I did not notice a self service kiosk, BUT I do recommend one at this location especially if the post office doesn't plan to further train their employees. A kiosk would've recommended me the best shipping options without assuming I wanted the cheapest one. And it would've thank me for my purchase.
SS
SWATTEAMRECORDS11
Oct 10, 2025
1.0
Michelle was one of the rudest ladies I ever seen in a postal office. Since I walked in she was giving an attitude and complaining the whole time. The other lady I say was very nice and professional and help me out while I was there. So for the other lady I do want to give her credit as she saw I needed help and was willing to be polite and helpful. Michelle on the other hand was very unprofessional and rude the whole encounter. I wouldn’t recommend this location with her at the front desk if you’re looking for good and polite customer service.
PS
P. S.
Oct 7, 2025
5.0
I always receive great service here.
JM
J Maldo
Oct 7, 2025
1.0
If I could give negative stars I would! This office has the WORST and the RUDEST, most UNPROFESSIONAL set of employees I have ever had the displeasure of encountering!! I went in with a simple question, zero attitude or aggression and was by a blonde lady with an attitude from hell for God knows what reason! Maybe she was mad because she wanted to keep flirting with the other employee but had to do her job do a sec?? Idk but it was absolutely ridiculous how this lady just brushed off my question and wouldn’t let me get two words in to clarify anything. Thankfully she gave me her supervisor’s number because this is unacceptable. Do they not realize they’re government employees?? Smh ..disgusting.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 494 N Beverwyck Rd offer?
This location offers mail and package shipping, money orders, Post Office boxes, passport applications and photos, gift cards, and more.
Can I submit a first-time U.S. passport application at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations also take passport photos.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Online reservations and availability can be checked at the USPS website.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours may vary, so check with this Post Office for details.
What are the opening hours of the United States Postal Service at 494 N Beverwyck Rd?
The Post Office is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
What nearby businesses can I visit along with the Post Office at 494 N Beverwyck Rd?
Nearby businesses include Verizon and Victra for mobile phone needs, H&R Block for financial services, and Valentino's Pizza for dining.
How can nearby places like Lake Hiawatha Laundromat and Rite Aid benefit visitors to the Post Office?
Visitors can conveniently do laundry at Lake Hiawatha Laundromat or pick up pharmacy and beauty supplies at Rite Aid before or after their postal errands.
Are there any local dining options near the Post Office at 494 N Beverwyck Rd?
Yes, nearby restaurants include Delicious and Best Chinese Food, Namkeem Pakistani Restaurant, and Spa Restaurant, offering a variety of cuisines for visitors to enjoy.