The UPS Store

Reviews

• KB

  keran basiram

  Jan 25, 2026
  1.0
  These employees are misinformed. I visited this location to return a package and the Owner and another employee (female) said that I needed to add the item in another box (it was already in a box). They refused to accept it. I hopped in my car and drove five minutes to the UPS on Route 1 and the guy accepted it as is - no issues or questions.
• VL

  vasco leong

  Sep 10, 2025
  1.0
  I went there to pick up my package that I had to pay extra to be held there, because I had no one home to sign for it. The people there just told me they had received my package, but they had to return it to the sender without giving me a reason. They just told me to call customer service.
• PP

  Pieyush

  Feb 13, 2023
  1.0
  Unfortunately have to give 0 stars to this location for the lack of responsible staff, generally not right attitude handling important packages. I see them scan and leave packages on desk, easy enough for anyone walking in to pickup someone else's package by mistake. I have personally lost 3 packages worth over $1000 with them and UPS takes zero responsibility of it. Store says check with UPS, UPS says tracking show package never moved from store. It is really nightmarish to deal with them if your package gets misplaced after dropping. I would try to avoid this location.
• WB

  Wendie Brock

  Sep 13, 2022
  5.0
  Jay is very nice and helpful, he always goes out his way and helps me so much for all my needs, I highly recommend this location I can always rely on him when I'm in a jam or for all my ups service needs, I sure will always come here!

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