United States Postal Service

1.7
447 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 64 Midland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
64 Midland Ave, Kearny, NJ
07032, United States

Hours

Reviews

1.7
447 reviews
5 stars
69
4 stars
9
3 stars
6
2 stars
8
1 star
355

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Passport Services

Many customers reported long wait times and disorganization when dealing with passport applications, leading to wasted time and dissatisfaction.

Package Handling

Customers frequently complained about delayed and misrouted packages, with some packages reportedly lost or marked as delivered when they were not.

Staff Performance

While some employees received praise for their helpfulness, many others were criticized for their attitude and lack of professionalism.

Overall Experience

The majority of reviews reflect a negative overall experience, with many customers advising others to avoid this location.
  • PL
    Peter LeMasson
    Dec 14, 2025
    1.0
    They are the worst of the worst!! When any and all my packages reach this facility it sits for 3-4 days before I get it. I lived 15 - 20 minutes away. All other facilities 2 days TOPS!! They don't deserve 1 star!!
  • JD
    Johny Doe
    Dec 11, 2025
    1.0
    Worst post office I ever dealt with rerouted my package once, I think it's being rerouted again. Just shut down the post office and expand Amazon so they can do it instead. 0 stars if I could.. beyond terrible.
  • OE
    Omar E.
    Nov 22, 2025
    1.0
    This has to be the worst and I mean THE WORST usps in the history of all the history in the world. Google mentions that they provide passport services? Yeah okay you might as well just remove that from the list of things they offer. If you plan to go there for anything having to do with your passport do not waste your time because they will waste it for you. You’re lucky if you go and someone is even there at the window to help the customer and that’s not even an over exaggeration.
  • KB
    Karen Ibeth Benítez Becerra
    Nov 4, 2025
    1.0
    Unfortunate, 0 stars isn't possible. The lady working today was terrible. I understand some people’s lives are miserable; they should not be working in client-facing positions.
  • TV
    Tom V
    Oct 31, 2025
    1.0
    The package I'm waiting for and was supposed to arrive Oct 29th is still sitting in the Kearny facility 2 days later. Horrible service. Oct 31st. 7pm update. It is now in Dallas Texas. Umm...I live in NJ. So, from NJ to Texas and hopefully back to NJ? ARE YOU FREAKING KIDDING ME!!!! Guessing they are not happy with my review.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.