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United States Postal Service

2.0
(582 reviews)

Business Details

69 Montgomery St, Jersey City, NJ
07302, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 69 Montgomery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
69 Montgomery St, Jersey City, NJ
07302, United States

Hours

Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
Saturday8:30 AM - 4:00 PM
SundayClosed

Reviews

2.0
582 reviews
5 stars
111
4 stars
34
3 stars
22
2 stars
21
1 star
394
  • SB
    Sydney Baugh
    5 days ago
    1.0
    The meanest post office EVER. every time I go someone makes me cry. I live locally but would rather go to a post office in NYC. I am just a girl. There is no reason to be unkind :(
  • NN
    Nanhi
    Apr 9, 2026
    1.0
    Service is VERY slow. Low staff, always only one person working & one window open for shipping related service.
  • GS
    Geetika Sharma
    Apr 7, 2026
    1.0
    Looooong wait time. They just have one person to deal with passport appointments. People keep waiting for their turn it never goes by the time you have selected.
  • TW
    Tatiana Wilkins
    Mar 27, 2026
    1.0
    By far the worst post office I’ve been to. Slowest workers in the world, no sense of urgency. Everytime I’m there they are just chatting with each other or customers and don’t even care that people are waiting 45 minutes. Also barely any shipping products available to buy. It’s faster for me to take the train into Manhattan and go to a post office there.
  • TG
    Tiffany Mae Granado
    Mar 17, 2026
    1.0
    I would like to report a negative experience I had at a USPS location today while dropping off a package. When I arrived, the employee assisting me asked me to wait while she fixed something. I waited patiently, but when she returned, she did not accept my package and instead told me to tape it again, even though it was already properly sealed. The way this was communicated felt dismissive and unprofessional. I felt uncomfortable with how I was treated, as there was a lack of courtesy and clear communication. As a customer, I expect to be treated with respect and given proper assistance. I hope this feedback helps improve customer service at this location so that others have a better experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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