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Brand Certified

United States Postal Service

1.6
(261 reviews)

Business Details

528 Bergen Ave, Jersey City, NJ
07304, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 528 Bergen Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
528 Bergen Ave, Jersey City, NJ
07304, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 4:00 PM
SundayClosed

Reviews

1.6
261 reviews
5 stars
33
4 stars
6
3 stars
4
2 stars
5
1 star
213
  • RR
    Romany Romany
    Mar 17, 2026
    1.0
    I mailed my taxes from here and they lost my mail from Feb 4 to March 13, nothing. I filed a claim and I'm still waiting for them to get back to me. I'll never send an important document from this place again.
  • CB
    Carol Browne
    Mar 3, 2026
    1.0
    I am extremely disappointed with the service at the 528 Bergen Avenue location in Jersey City. I visited the office on Thurday February 26th and the door clearly states that it opens at 8:30 a.m. I arrived at 8:15 a.m., at which time the cleaners were mopping the lobby and taking their time. It is concerning that cleaning would begin just 15 minutes before the scheduled opening time. Several customers, including myself, waited outside until approximately 8:50 a.m., when a male clerk slowly came to unlock the doors. There was no apology for the delay and no greeting—just a very nonchalant attitude, as though the customers waiting did not matter. Unfortunately, this location has had poor service for years, with no noticeable improvement. Our neighborhood deserves professional, timely, and courteous service. New management and stronger oversight appear to be urgently needed. Please address these ongoing service issues.
  • JS
    John Smith
    Feb 25, 2026
    1.0
    Never opens on time. You hear them in the back of the office but no one comes to the counter to open and take customers
  • HK
    Hamza Khan
    Feb 17, 2026
    1.0
    I was waiting in line at 2:52pm to ship out a package. Mind you, only 1 teller window open, I’m 11th in line. They tell me to go to another post office because they’re closed. On google it says they’re open till 5pm……
  • PP
    Paul
    Jan 30, 2026
    1.0
    Slowest post office in world. New jersey state officials who look into this place. They laugh and joke around and play on their phones. They're rude and teased their own customers. Kosa takes weeks for them to scan one package.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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