United States Postal Service

2.3
51 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 137 Ocean Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
137 Ocean Ave, Jersey City, NJ
07305, United States

Hours

Reviews

2.3
51 reviews
5 stars
13
4 stars
3
3 stars
2
2 stars
3
1 star
30
  • HY
    Honeyle Yap
    5 days ago
    2.0
    I came today at 4:35PM and they're closed already. Signs says Thursday they close at 5PM.
  • JK
    Johnie Kendrikc
    Dec 18, 2025
    3.0
    Does what it needs to do. Mail stuff. Recieve stuff.
  • JG
    Joey Garcia
    Dec 12, 2025
    1.0
    The employee at the counter appeared impatient and dismissive. My questions were not fully answered, and when I tried to ask for clarification, I was made to feel as though I was an inconvenience.
  • WT
    Winter T
    Oct 31, 2025
    1.0
    Mail delivery is inconsistent , carriers skip days. The mail carrier frequently skips delivery days. Important mail and packages have been delayed multiple times, even when tracking shows “out for delivery.” I’ve confirmed this with neighbors who are experiencing the same issue. And sometimes we do not get mail until after 8pm which is nuts. It’s very frustrating not to receive daily service as expected. management really needs to address these skipped delivery days and ensure consistent service for our area.
  • NT
    Nicholas Tancredi
    Sep 25, 2025
    1.0
    Not sure who the man is that works Mondays here but this isn't the first time he has done this. First time I sent my wife over here and he doesn't provide tracking for a ground package and charges her for an envelope package with no tracking info. The past monday she goes in again and charges her for the package which is a small box, I do it all the time and have been doing it for years. He tagged on an additional $4 to the cost of shipping. Now, after doing my research on it. That ONLY applies to packages like tubes and other mailers etc. Can't tell me that this is a new policy that went into place in August 2025 as I have shipped multiple packages in August and September at different post offices using the same sized boxes AND doing ground shipping and only paid for the shipping cost. Make sure you check your recipts before leaving the post office. This guy will definitely try to get 1 off on you if you aren't paying attention and if you are a female. I go here all the time and the usual gentleman that is here that I talk to is not here on Mondays it seems. I will be complaining about this to him and already complained to corporate and if course they cant follow directions either. You tell them to follow up on email and they call you instead.🤦‍♂️🤷‍♂️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.