Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 69 Montgomery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
561 reviews
5 stars
108
4 stars
33
3 stars
22
2 stars
21
1 star
377
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unfriendly and rude staff, with many customers feeling mistreated and disrespected during their visits.
Efficiency
Customers consistently reported long wait times and inefficient service, often citing understaffing as a major issue.
Mixed Experiences
While many reviews were negative, some customers did report positive interactions with specific staff members who were helpful and courteous.
Management Issues
Several reviews pointed to a lack of effective management and organization, contributing to the overall poor customer experience.
Lost Packages
Multiple customers expressed frustration over lost or misdelivered packages, indicating a significant issue with reliability.
- RRrrsuzuki784 days ago1.0Went to post office 3 days in a row and had to leave all 3 times cuz of poor customer service all I needed was a money order..4 windows 5 workers one works while the other 4 talk about there wigs while 30 people on line waiting..no management at all..
- EKEvelina K5 days ago1.0One hour in line to mail a package because at 2pm on a Wednesday they have 1 person working. Ridiculous
- WLWilson LDec 29, 20252.0Terrible experience. Only one window was open, creating a long line and painfully slow service. I waited over 45 minutes just to reach the counter. The other window was occupied with a passport application for nearly an hour while everyone else was forced to wait. Completely inefficient and a huge waste of time. This location seriously needs better staffing and management.
- MJMing JiaDec 22, 20251.0Honestly sadistic. Acts like you are committing a crime by using the postal service. Wait times break new records every day - not sure it’s anybody’s fault, but extremely inefficient all around.
- DCDanielle CiofaloDec 15, 20251.0Whatever you do, make sure it’s good to go out. Even if that means writing the return and sending addresses with a pen on the box. They make you get back online for everything. So rude and seem to love making the line as long as possible rather than giving people 2 seconds and a pen. Gods speed this place is a horrid.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 69 Montgomery St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time passport at this Post Office?
Yes, thousands of Post Offices, including this one, accept first-time passport applications for the U.S. Department of State, and many can also take your passport photo.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment online. Limited walk-in hours may also be available at select locations.
What are the operating hours for this USPS location?
They are open Monday to Friday from 7:30 AM to 5:00 PM, and Saturday from 8:30 AM to 4:00 PM. The Post Office is closed on Sundays.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. Instructions for completing your setup in person will be provided.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours might vary. Please check with this Post Office for precise lobby hours.
What nearby places can customers visit before or after their trip to the Post Office?
Customers might enjoy visiting Levels for vitamins and healthy food or Taste of North China for a meal, both located close by.
Are there other postal services or government offices near 69 Montgomery St?
Yes, there are several nearby locations including Jersey City Post Office, another United States Postal Service office, and a US Post Office for additional postal and government services.
What professional services are available near the United States Postal Service at 69 Montgomery St?
Nearby you can find services such as the Law Office of Eric M Mark, Jersey City Dental, Complete Physical Rehabilitation, and various real estate agencies for your legal, medical, and property needs.