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Visit your local Post Office™ at 69 Montgomery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or accusatory.
Long Wait Times
Frequent complaints about excessively long lines and slow service, often with only one or two windows open.
Inconsistent Experiences
While some customers had positive interactions with specific employees, many others reported negative experiences, indicating inconsistency in service quality.
Package Handling Issues
Numerous reviews highlighted problems with package delivery and mismanagement, including lost packages and incorrect deliveries.
Facility Conditions
Customers noted that the post office is often understaffed and in need of maintenance, contributing to a poor overall experience.
SR
Sasya Reddi
6 days ago
5.0
Judy was so patient and fantastic! Great experience!
AH
A.R. Hu
Nov 11, 2025
1.0
It says to close at 5pm today. Was there at 4:20pm, already closed. Can't be relied upon.
SC
Steven Coulis
Nov 7, 2025
1.0
Would give zero stars if possible. Understaffed, never any forms, overflowing drop-off receptacles- everything is a nightmare.
MP
Max Pokebruh27
Nov 3, 2025
1.0
You can see such a long line but sure don't have more people at the window to help. Go at your own pace, I guess.
RJ
Rimma Janova
Oct 27, 2025
1.0
Terribly rude workers. You can tell that they hate their job and hate people. I try to avoid this place and rather send packages with UPS or FedEx, I only come to this Usps location when I have a prepaid label, and I try to use self service machine. But today the mailing bin at self service was broken and I had to deal with their hostile attitude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 69 Montgomery St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time passport at this Post Office?
Yes, thousands of Post Offices, including this one, accept first-time passport applications for the U.S. Department of State, and many can also take your passport photo.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment online. Limited walk-in hours may also be available at select locations.
What are the operating hours for this USPS location?
They are open Monday to Friday from 7:30 AM to 5:00 PM, and Saturday from 8:30 AM to 4:00 PM. The Post Office is closed on Sundays.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. Instructions for completing your setup in person will be provided.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours might vary. Please check with this Post Office for precise lobby hours.
What nearby places can customers visit before or after their trip to the Post Office?
Customers might enjoy visiting Levels for vitamins and healthy food or Taste of North China for a meal, both located close by.
Are there other postal services or government offices near 69 Montgomery St?
Yes, there are several nearby locations including Jersey City Post Office, another United States Postal Service office, and a US Post Office for additional postal and government services.
What professional services are available near the United States Postal Service at 69 Montgomery St?
Nearby you can find services such as the Law Office of Eric M Mark, Jersey City Dental, Complete Physical Rehabilitation, and various real estate agencies for your legal, medical, and property needs.