Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 899 Bergen Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
524 reviews
5 stars
36
4 stars
15
3 stars
16
2 stars
24
1 star
433
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.
Efficiency
Customers consistently reported long wait times and understaffing, often having to wait in line for extended periods with only one or two employees available.
Service Quality
Many customers experienced issues with service quality, including incorrect information, lost packages, and unfulfilled appointments, leading to overall dissatisfaction.
Management Issues
Reviews indicated poor management and organization, with complaints about staff training, lack of accountability, and inadequate response to customer needs.
Facility Conditions
The location was described as disorganized and poorly maintained, contributing to a negative customer experience.
- PIPaul Isgard2 days ago1.0Hypocritical about policies, no staff, please go to any other post office
- AYAmar Yahiaoui6 days ago1.0The service was bad. The staff was rude and unhelpful. They should change the workers to better, faster, and more polite ones.
- PNPiyush NandwanaNov 8, 20251.0Worst experience ever at this USPS location. The lady at the counter was extremely rude and unprofessional. I just asked a couple of basic questions about returning a parcel, and she responded with attitude as if I was bothering her. Definitely the worst customer service I’ve encountered, very disappointing experience.
- SDShandas DKOct 24, 20251.0The employees at this branch need to be fired ASAP. Terrible service, awful attitude and just gruesome experience overall. USPS do better!
- JEJulian EvansOct 20, 20251.0asked for forever stamps, was sold stamps at a higher surcharge without being told. non-refundable, real nice grift that is
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Jersey City?
It is located at 899 Bergen Ave, Jersey City, NJ 07306.
What are the operating hours for the USPS at 899 Bergen Ave?
The USPS is open Monday to Friday from 7:30 AM to 5:00 PM, and on Saturday from 7:30 AM to 4:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, thousands of Post Offices including this location accept first-time passport applications and often offer passport photo services by appointment.
Do I need an appointment for passport services at this post office?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
How can I purchase a PO Box at the Jersey City USPS?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at this location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary so checking with the local office is advised.
What nearby dining options are available around the USPS at 899 Bergen Ave?
Nearby restaurants include Mister Gusto Restaurant for Dominican food, Krispy Krunchy Chicken for fast food, and El Zaeem Pizzeria offering Egyptian and Middle Eastern cuisine.
Are there nearby services that complement my visit to the USPS Jersey City location?
Yes, nearby services include Provident Bank for financial needs, Royalty Placement Agency for employment assistance, and America’s Hope Education for Jobs for career training.
How can local transit or other postal services help me access the United States Postal Service at 899 Bergen Ave?
Nearby postal services like the Post Office Journal Square and US Post Office provide additional shipping options, and local transit stops in Jersey City facilitate easy access to the USPS location.
Does the USPS at 899 Bergen Ave offer money orders and gift cards along with mailing services?
Yes, this Post Office location provides money orders, gift cards, and a full range of mailing and shipping services.