Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 899 Bergen Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
540 reviews
5 stars
37
4 stars
15
3 stars
16
2 stars
24
1 star
448
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.
Staffing Issues
Many customers noted that the location is consistently understaffed, leading to long wait times and inefficient service.
Appointment Management
Several reviews mentioned issues with scheduled appointments, particularly for passport services, where staff were unavailable or dismissive.
Overall Experience
The majority of feedback indicated a very negative overall experience, with many customers recommending avoiding this location altogether.
- NCNicole Cameron3 days ago1.0This is probably the worst post office on the face of the earth. The black woman that works here is extremely rude to everyone!! Not only that she has nothing to write with at a post office! Not even a marker, no stamps either to put “Fragile” on a box. Three people were passing around 1 pen. Not to mention i was in line for a solid 40 min. Our tax dollars need to go to our post offices. This is maddening!!
- LVLuis Fernando Veintimilla5 days ago1.0Only one person attending, spending 20min in each person a line of 4 people you would think it’s a short line, but it can take 1 hour easily
- ARAdi R5 days ago1.0Brought my own prepaid label to get printed and applied. After the staff person here attached it, I simply asked to take a quick photo of the package before sending. She refused, got rude, and kept repeating "I gave you the receipt" without any actual explanation. Even threatened not to ship it until I told her to tone down and stopped being rude. She knew she could NOT continue further with me in this tone as I won't back down but she kept repeating she can't let me take a picture of my own package without explaining the "WHY". I needed the package sent, so I left—but I later searched and found there's no USPS rule preventing this. A simple 10-second request turned into a POWER TRIP. Terrible customer service. Terrible person. She should be FIRED.
- CSChuck SearsJan 5, 20261.0Worst Post Office Ever All Should Be Sent Elsewhere the so called delivery staff lies bout no access all the time cause How don't they have access to a house to Lazy To just Ring A Bell with The Light Being On
- VIVivian Ike-NjokuJan 2, 20261.0HORRIBLE CUSTOMER SERVICE every single time I’ve been here. It’s almost like the employees are trained to be rude and condescending.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Jersey City?
It is located at 899 Bergen Ave, Jersey City, NJ 07306.
What are the operating hours for the USPS at 899 Bergen Ave?
The USPS is open Monday to Friday from 7:30 AM to 5:00 PM, and on Saturday from 7:30 AM to 4:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, thousands of Post Offices including this location accept first-time passport applications and often offer passport photo services by appointment.
Do I need an appointment for passport services at this post office?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
How can I purchase a PO Box at the Jersey City USPS?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at this location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary so checking with the local office is advised.
What nearby dining options are available around the USPS at 899 Bergen Ave?
Nearby restaurants include Mister Gusto Restaurant for Dominican food, Krispy Krunchy Chicken for fast food, and El Zaeem Pizzeria offering Egyptian and Middle Eastern cuisine.
Are there nearby services that complement my visit to the USPS Jersey City location?
Yes, nearby services include Provident Bank for financial needs, Royalty Placement Agency for employment assistance, and America’s Hope Education for Jobs for career training.
How can local transit or other postal services help me access the United States Postal Service at 899 Bergen Ave?
Nearby postal services like the Post Office Journal Square and US Post Office provide additional shipping options, and local transit stops in Jersey City facilitate easy access to the USPS location.
Does the USPS at 899 Bergen Ave offer money orders and gift cards along with mailing services?
Yes, this Post Office location provides money orders, gift cards, and a full range of mailing and shipping services.