Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 369 Martin Luther King Jr Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
369 Martin Luther King Jr Dr, Jersey City, NJ
07305, United States
Hours
Reviews
1.3
332 reviews
5 stars
16
4 stars3
3 stars
5
2 stars
6
1 star
302
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported rude and unhelpful staff, with many describing their experiences as frustrating and disrespectful.
Long Wait Times
Numerous reviews highlighted excessively long wait times due to insufficient staffing, often with only one employee available to assist a large number of customers.
Facility Issues
The location was frequently described as messy and uncomfortable, with complaints about the lack of air conditioning and poor management.
Lost Packages
Many customers experienced issues with lost or misdelivered packages, leading to significant dissatisfaction with the reliability of the service.
Management Concerns
There were calls for better management and staffing, with customers expressing frustration over the apparent indifference to service quality.
- EAelora ansanoOct 29, 20251.0This place is so bad but I guess that's generally Jersey City for you. Somehow USPS put on the tracking that someone delivered my package to 07302. That isn't my address. And it said that someone picked it up. No one picked it up! Employees that have zero accountability stole my package and apparently that is perfectly ok. After like 2 hours of waiting for someone to give me any answer I'm getting no where! I hate having to come here and this is why I hate getting packages. I trust no one. Majority of humanity sucks right now. Smh. Very disappointed but sadly was expecting this bullshit from this place.
- PKPranathi KotapalliSep 20, 20251.0I had a very disappointing experience at this USPS location. When I went to drop off a package, the designated drop-off door was locked. When I politely asked the staff about it, I was told I either had to wait in line or get everybody’s permission from the line just to use the drop-off, even though this should be a simple service that’s always available. The facility was messy, poorly managed, and extremely uncomfortable. The AC was turned off, making it hot and suffocating inside while people waited. There was only one staff member working, and she was handling everything by herself. Each transaction took 5–10 minutes, so the line barely moved. After waiting for 30 minutes, we eventually gave up and left without being able to drop off our package. On top of that, the employee we interacted with was very rude and unhelpful, which made the experience even worse. This location urgently needs better staffing, working facilities (including AC), and improved customer service. USPS should ensure that drop-off services are accessible as advertised and that customers are treated with basic courtesy.
- MBManohar BoorluSep 20, 20251.0No AC, one agent, place is a mess
- EVErik VerboonSep 13, 20251.0Multiple people waiting. No one came to window for the 10 minutes i was there. Others waited longe. Sogn on window said “system is down”. When someone finally came, they said system wasnt down but no one would be coming to help.
- MMMeganAug 12, 20251.0Wish I could give this place 0 stars. Arrived when it opened and had to wait 30 minutes for anyone to show up. Expect long lines, slow service, and rude staff.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 369 Martin Luther King Jr Dr?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 369 Martin Luther King Jr Dr?
The Post Office is open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 4:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and your completed application. Visit https://www.usps.com/manage/po-boxes.htm to start the process online.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for specific lobby hours.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
What nearby public transit can help me reach the United States Postal Service on Martin Luther King Jr Dr?
The New Jersey Transit-MLK Drive Light Rail Station is nearby, providing convenient transportation options to visit the Post Office.
Are there nearby places where I can grab food or coffee before or after visiting the Post Office?
Yes, nearby options include McDonald's for fast food, Dunkin' for coffee and donuts, and Carolyn's Soul Food Restaurant for southern cuisine.
What financial services are available near the USPS location on Martin Luther King Jr Dr?
Close by are Coinme and LibertyX Bitcoin ATM for currency exchange and financial services, which might be useful if you need financial transactions before or after your postal visit.