Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 528 Bergen Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
250 reviews
5 stars
30
4 stars
4
3 stars
4
2 stars
4
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unprofessional behavior from staff, with many citing poor customer service.
Delivery Issues
Numerous complaints about packages not being delivered, miscommunication regarding delivery attempts, and lost mail were reported.
Staffing Problems
Many reviews highlighted understaffing, resulting in long wait times and inefficient service, with only one window often open.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment was overwhelmingly negative regarding the service quality.
Management Concerns
Several reviews called for better management and training of staff to improve service and accountability.
- SOSharmaine OngNov 17, 20251.0Went to this location to drop off a package. The workers have been out for lunch for way over an hour and they didn’t leave a note on the door to say how long they’d be away. What’s the point in having the hours listed as 8am-5pm if there isn’t anyone working during said hours?
- MWMaleesa WilliamsNov 14, 20255.0I have no complaints. The staff is friendly and always helpful when I have a concern or an issue regarding my mail or packages.
- YSYanina SantosOct 30, 20255.0Always good service here. Very friendly staff
- RMRoberta MartinezOct 8, 20255.0It is very rare that I have a good experience at any local post office, today was different. The window agent Lisa was very polite, courteous and very respectful. She was very helpful as well. She helped me retrieve my package with a smile.
- JLJon LeonOct 6, 20251.0Very unprofessional staff, including the management. The female manager on duty 10/06 was verbally abusive, calling delivery drivers inappropriate names for no reason and sticking the middle finger out— just because couldn’t back up due to the limited space. Extremely poor management and unacceptable behavior. Watch out for this lady, very rude and unprofessional for being a manager!!! Supervisor Lisa…It was no need to call me stupid and take your middle finger out…But Thank you, that shows a lot of you!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 528 Bergen Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Do I need an appointment for passport services at this Post Office?
Yes, you usually need to schedule an appointment online for passport services, although limited walk-in hours may be available at select locations.
Can I get passport photos taken at this location?
Yes, passport photos are available, but you need to make an appointment for first-time passport and photo services through the online scheduler.
What are the opening hours of the United States Postal Service at 528 Bergen Ave?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs. To start online, visit the USPS PO Box management page.
Are PO Box lobby access hours 24/7 at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for exact lobby access times.
What nearby places can I visit before or after using the Post Office at 528 Bergen Ave?
You can visit nearby spots such as the Jersey City Wellness Center for physical therapy, Larsen's Diner for a meal, or the Boost Mobile store for mobile phone needs.
Is there nearby transportation service close to the Post Office at 528 Bergen Ave?
Yes, Road Rex Transportation is nearby and offers vehicle shipping and professional transportation services that might be helpful when mailing or shipping parcels.
Where can I find nearby financial services close to the United States Postal Service?
Nearby financial services include Western Union for money transfers and Provident Bank for banking needs, convenient for related transactions.
Are there nearby shops for everyday needs near the Post Office at 528 Bergen Ave?
Yes, nearby shops like New Bergen Bread & Butter for groceries and delicatessen items, and Noor Market LLC for butchery and retail shopping are available.