Brand Certified
The UPS Store
2.2(423 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
123 Town Square Place, Jersey City, NJ
07310, United States
Certified by The UPS Store • Feb 22, 2026
(201) 420-6633
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/nj/jersey-city/123-town-square-place
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0368 in Jersey City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Pavonia/Newport Path Train Station.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.2
423 reviews
5 stars
110
4 stars
15
3 stars
10
2 stars
16
1 star
272
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and poorly treated.
Service Efficiency
While some customers experienced quick and efficient service, others reported long waits and unhelpful staff, leading to mixed reviews on overall service efficiency.
Pricing Concerns
Many customers expressed dissatisfaction with high fees for printing and packaging services, feeling that costs were excessive compared to other locations.
Mixed Experiences
There were contrasting experiences reported, with some customers praising helpful staff and smooth transactions, while others had negative encounters that overshadowed their visits.
- MJMaya JFeb 13, 20261.0I've visited this location twice, in comparison to other UPS locations the customer service people are very rude. It's a shame because it's the only location in the downtown area. I'd rather just do UPS runs in the city. This is a consistent comment so management needs to do training and address this.
- MMMartin M.Feb 10, 20261.0The worst customer service contest winner: this.
- EKEvelina KJan 31, 20261.0If you’re doing a happy return, even though Happy Returns say no box or label needed, for some reason they will still tell you that you cannot return your package without it being in another box. Pretty sure these guys don’t know the rules here. At least the guy who helped me did not
- BBBlair BaoJan 22, 20261.0Rude staff, never been to any ups with such horrible service. The staff is so lazy, standing there without putting the packages away but had the audacity to say we are holding the line and we should do self service because we have too many boxes. I would give 0 star if there is the option.
- SASal AliJan 16, 20261.0Easily the worst UPS I've ever visited. I push hundreds of packages through UPS every year and have used many locations across the nation. The store policies here (likely due to management/owner greed) are very geared to nickel and dime the consumer. Service quality and general attitudes are also reflective. Use another location unless you're absolutely desperate.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Jersey City offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
Where is The UPS Store located in Jersey City?
It is located at 123 Town Square Place, Jersey City, NJ 07310, US, across from Pavonia/Newport Path Train Station.
What are the regular business hours for The UPS Store?
Monday to Friday, 7:30 AM to 7:30 PM; Saturday, 9:00 AM to 5:00 PM; Closed on Sundays.
Is The UPS Store open on major holidays?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. It has regular hours on November 11 and 28, 2025.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Jersey City?
You can call at +1 201-420-6633 or email them at store0368@theupsstore.com.
Are there any nearby places where I can get shredding services?
Yes, Shred Nations offers shredding services nearby, which complements the shredding services at The UPS Store.
What public transit option is nearby to help me reach The UPS Store?
The store is located across from Pavonia/Newport Path Train Station, making it easily accessible by public transit.
Are there nearby accommodation options near The UPS Store?
Yes, Newport Rentals Apartments nearby provide accommodation options and are close to The UPS Store for convenience during your visit.
What other printing or packaging service providers are near The UPS Store?
Nearby printing and packaging service options include Fine Wrap Industries, which offers printing and packing supplies close to The UPS Store.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: