Brand Certified
The UPS Store
2.8(123 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
597 West Side Ave, Jersey City, NJ
07304, United States
Certified by The UPS Store • Feb 22, 2026
(201) 309-1803
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/nj/jersey-city/597-west-side-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7017 in Jersey City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
2.8
123 reviews
5 stars
51
4 stars
4
3 stars
3
2 stars
4
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised the friendliness and efficiency of certain employees.
Pricing Issues
Several reviews mention overcharging and dissatisfaction with pricing, particularly regarding packaging and shipping costs.
Operational Hours
Customers frequently noted issues with the store not opening on time or closing early, leading to frustration and wasted time.
Store Condition
There are complaints about the cleanliness and overall condition of the store, including unpleasant odors and inadequate internet service.
- NMNardeen MaherFeb 8, 20265.0Excellent customer service
- JSJames SmithJan 31, 20261.0I’m not sure if they were incompetent or just trying to make a quick sale but wrong person to try it with. Tried charging me $20 for a box for an Amazon return when the QR code clearly stated no box/no label. Went to another UPS store and was out in less than 2 minutes without any charge. Ridiculous!
- SSsunil samJan 23, 20261.0I have been visiting this store since 2 years, never faced careless answers and rude behaviour and over charges but today, i faced all of that - For just 5 black&white copies he just charged 16$. Worst service - beware with this employee: 123050.
- MCMilena CastilloJan 7, 20262.0Mala atención, la persona que me atendió, ni se tomó la molestia de ayudarme con mi envío, solo dijo no se puede enviar y ya. Espere mucho tiempo para que me atendieran y solo atendían devoluciones de Amazon y para completar cerraron la puerta 20 minutos entes del horario, definitivamente no lo recomiendo.
- SMSalma MalikDec 16, 20251.0Very frustrating experience. The store is listed as opening at 8:30 AM, but no one was there to open. I waited until 8:45 and the doors were still locked with no explanation or notice. I had to leave and waste time rearranging my schedule. If the posted hours aren’t accurate, they should be updated so customers aren’t inconvenienced like this.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7017 in Jersey City offer?
They offer expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and computer access services.
What are the operating hours of The UPS Store #7017?
The UPS Store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 10:00 AM to 3:00 PM, with some holiday exceptions.
Is The UPS Store #7017 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
What payment methods are accepted at The UPS Store #7017?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #7017 offer mailbox rental services?
Yes, mailbox services and mailbox rental options are available at The UPS Store #7017.
What are some nearby places of interest around The UPS Store #7017?
Nearby places include Nu Flavor Kutz, a local barber and beauty salon; Shred Nations, a shredding service; and Roby Rachel Animal Clinic and Hospital, a veterinarian and hospital.
How can the nearby Nu Flavor Kutz benefit a customer visiting The UPS Store #7017?
Customers can conveniently visit Nu Flavor Kutz for grooming and beauty services before or after handling their shipping or printing needs at The UPS Store.
Is there a nearby shredding service in case I need document shredding after visiting The UPS Store?
Yes, Shred Nations is nearby and offers professional shredding services, complementing the shredding options at The UPS Store.
Are there nearby places where I can take care of my pet after visiting The UPS Store?
Roby Rachel Animal Clinic and Hospital and Animal Clinic and Hospital of Jersey City are nearby veterinary hospitals where you can take care of your pets.
Where can I find dining options near The UPS Store #7017?
Nearby dining options include Wingstop, Cluck N Halal, Cluck-U Chicken, and Blimpie, all offering fast food and restaurant services.
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