The UPS Store

Reviews

• SM

  Saurav Mishra

  5 days ago
  5.0
  Pleasure to work with. Very efficient. 👍
• BN

  Bhavesh Narala

  6 days ago
  5.0
  I went in with lots of questions about printing and the staff was super helpful answering them and helping me get a good deal on prints!
• AP

  Ayman Palnaik

  Jan 2, 2026
  1.0
  I’m writing this review to share a very disappointing experience that stemmed directly from management’s decision, not a misunderstanding with a staff member. I visited this UPS Store to return a Macy’s item using a single QR code. My package was already packed; I only needed a small piece of tape to secure the items together. Management informed me that I would need to pay $1 to use the tape. When I declined, management chose to void my QR code rather than explaining the consequences or offering a reasonable alternative. Because the QR code was voided, I later had to request a new QR code from Macy’s which nearly took an hour. Although Macy’s generated it, the system did not update properly due to the original code being voided, and I did not receive my refund. This resulted in multiple calls to Macy’s and nearly three hours spent resolving an issue that should have been very straightforward. Charging for tape is one thing, but voiding a customer’s return QR code over $1 without clearly explaining the impact feels unreasonable and extremely inconvenient.
• AS

  Abdulla Shaikh

  Dec 23, 2025
  1.0
  The guy was too stubborn asking for a dollar just to use a small piece of tape which I refused and left because of his lack of empathy. Post which he VOIDED the label instead of just disposing it off. It took an hour with customer care to convince them to print another label and an extra trip back to store. All that inconvenience just because of the cheap act by the store manager!
• KK

  Kris

  Dec 19, 2025
  5.0
  Kevin from printing was awesome - had me in and out in less than 5 mins with everything I needed! Will be using this printing service from now on. Thanks again!

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