The UPS Store

Reviews

• SA

  Sabrina Alba

  Jan 25, 2026
  5.0
  It was my first time at this specific store location as we just moved to the neighborhood. Staff were very friendly and efficient. It was also easy to buy the packaging I needed. Very convenient.
• SM

  Saurav Mishra

  Jan 8, 2026
  5.0
  Pleasure to work with. Very efficient. 👍
• BN

  Bhavesh Narala

  Jan 7, 2026
  5.0
  I went in with lots of questions about printing and the staff was super helpful answering them and helping me get a good deal on prints!
• AP

  Ashley Pierre

  Jan 7, 2026
  5.0
  Great service!
• AP

  Ayman Palnaik

  Jan 2, 2026
  1.0
  I’m writing this review to share a very disappointing experience that stemmed directly from management’s decision, not a misunderstanding with a staff member. I visited this UPS Store to return a Macy’s item using a single QR code. My package was already packed; I only needed a small piece of tape to secure the items together. Management informed me that I would need to pay $1 to use the tape. When I declined, management chose to void my QR code rather than explaining the consequences or offering a reasonable alternative. Because the QR code was voided, I later had to request a new QR code from Macy’s which nearly took an hour. Although Macy’s generated it, the system did not update properly due to the original code being voided, and I did not receive my refund. This resulted in multiple calls to Macy’s and nearly three hours spent resolving an issue that should have been very straightforward. Charging for tape is one thing, but voiding a customer’s return QR code over $1 without clearly explaining the impact feels unreasonable and extremely inconvenient.

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