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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Jersey City, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
273 reviews
5 stars
157
4 stars
25
3 stars
12
2 stars
16
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.
Staffing Issues
Many reviews highlighted that the store is often short-staffed, leading to long wait times and inadequate customer assistance.
Product Availability
Customers appreciated the variety of products available, but there were complaints about items being out of stock or difficult to locate.
Printing Services
The printing department received significant criticism for poor service, long wait times, and issues with equipment, leading to customer frustration.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided exceptional service.
- KAKamila AguayoNov 15, 20255.0Jamareon was a helpful employee, I ways want him to help me with service in the future.
- AWAcacia WardNov 10, 20255.0I recently visited Staples and had the pleasure of being assisted by Shea. I can't express how grateful I am for the level of customer service I received. Shea was incredibly sympathetic to my situation regarding my grandma’s passing, showing genuine kindness and understanding during this difficult time. Not only was she professional and efficient in addressing my needs, but she also made sure I felt supported throughout my visit. it’s rare to find people that genuinely care about what you’re going through. Thank you, Shea, for going above and beyond! You truly made this experience all the more easier, I appreciate you so much!!
- PJPaul JohnsonNov 10, 20255.0I recently visited Staples and had the pleasure of being assisted by Shea. I can't express how grateful I am for the level of customer service I received. Shea was incredibly sympathetic to my situation regarding my Mom's passing, showing genuine kindness and understanding during a difficult time. Not only was she professional and efficient in addressing my needs, but she also made sure I felt supported throughout my visit. It's rare to encounter someone who combines professionalism with such heartfelt empathy. I left the store feeling uplifted and appreciated. Thank you, Shea, for going above and beyond! You truly made a difference in my day.
- IOIfe ONov 4, 20255.0Shea is so amazing, efficient and patient to work with for shipping and printing!!
- AWAngelique WilliamsOct 28, 20255.0The sales associates were very helpful. I used the copy machine and encountered an issue with scanning. The associate was quick to resolve the issue. Another associate helped me find the paper I was seeking. They were both very cordial.
Frequently Asked Questions About Staples
What services does Staples in Jersey City, NJ provide?
Staples offers printing, shipping, technology, travel, and recycling services, along with products essential to working and learning.
What are the store hours for Staples in Jersey City?
Staples is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of products can I find at Staples in Jersey City?
Staples sells laptops, desktops, printers, notebooks, paper, pens, office furniture, cleaning supplies, and more from brands like Dell, HP, Apple, and Epson.
Does Staples in Jersey City offer in-store pickup or delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples in Jersey City?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples in Jersey City?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
Where is Staples located in Jersey City?
Staples is located at 701 State Route 440 Space 16 in the Hudson Mall, Jersey City, NJ 07304.
What nearby stores and amenities are available around Staples in the Hudson Mall?
Nearby you can find Tech Whiz for IT and appliance repair, Coffee Beanery for coffee, and Bath & Body Works for beauty supplies, all within Hudson Mall.
Are there dining options near Staples in Jersey City?
Yes, nearby dining options include Nathan's Famous hot dog restaurant, Pizza Hut, Subway sandwich shop, and Popeyes Louisiana Kitchen.
How can customers use nearby services like Tech Whiz or KeyMe Locksmiths when visiting Staples?
Customers can conveniently access IT services at Tech Whiz or locksmith services at KeyMe Locksmiths near Staples, enhancing their one-stop shopping experience in the area.