Staples

3.8
311 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Jersey City, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
613 Washington Blvd., Jersey City, NJ
07310, United States

Hours

Reviews

3.8
311 reviews
5 stars
166
4 stars
48
3 stars
23
2 stars
10
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for being rude or unhelpful.

Print Services

The print center receives significant criticism for poor service, equipment issues, and unprofessional staff, leading to customer dissatisfaction.

Staff Knowledge

Some employees are noted for their helpfulness and product knowledge, while others lack training and provide incorrect information.

Store Environment

The store is generally well-stocked and organized, but there are complaints about understaffing and chaotic conditions, particularly at the print center.

Parking Issues

Customers express frustration over towing policies and parking difficulties, which negatively impact their shopping experience.
  • VP
    Vatsal Popat
    2 days ago
    1.0
    Very unhelpful. So entire staples doesn’t have 4*6 paper to print ? Or are you trying to upsell your customers, and the attitude of one of the workers there. Good luck.
  • I9
    Infamoso 91
    Nov 7, 2025
    3.0
    The clerk at the print Center at this 3 PM Shift was superb ! Such a kind hearted women . I made two separate orders on the same purchase for flyers right ? When I went to pick them up the two sets were in the same bag ! I told her “can you put them in two separate bags” like common sense would, she says “I can give you a bag and you can do it yourself . You would think she paid for the order herself . Talk about A1 Customer service .. tell Stephen and the others I said HELLO ! 👋🏽
  • SC
    Sigsby Cheatham
    Nov 4, 2025
    5.0
    Interesting I wanted to purchase a small desk lamp. One of the workers I asked where were the lamps he didn't know and gave the impression he didn't want to be bothered. I'm tenacious I don't take no or indifference for an answer. So I asked another worker he knew exactly where they were. I asked him how long has he been working there he said a few weeks. Clearly he Interest in his customers and his job.
  • SV
    Sam Vandenberg
    Oct 20, 2025
    1.0
    Always chaos at the print center, always stressful, always a line and never enough employees no matter what time of day you come. Always at least one thing broken or a system down. Hire more employees, nobody has an hour to waste every time they want to print something out
  • JW
    Jay Webb
    Oct 10, 2025
    1.0
    UPS drop off? Not unless you'd like to do all the work yourself, including being told to go behind the counter and fill out your own shipping information on their computer. And of course, once I reached a certain point of inputting my own information I walked out from behind the counter and waited for someone else to walk up to help me. Because I don't know how to operate their computer system. I put the shipping address as the return address. To which the next individual said, "Oh you made a mistake. You put in the return address as a shipping address. Where are you shipping it to?" I SIMPLY POINTED AT THE ADDRESS THAT WAS IN BIG BOLD BLACK LETTERS THAT WAS ALREADY ON THE BOX. I stated, "Look, man. I'm just trying to ship a package. That's all I need to do." (I had my shipment, packed, labeled clearly with the address on the box! All of the information was there right in front of them.) I had absolutely no confidence in their ability to ship this package so I simply grabbed my package and said, "I think I'll go to an actual UPS store to make sure it's done right. I truly thought that if I walked in with the box ready to be shipped with a return address and the shipping address printed and taped to the box that it would be the simplest thing to do. I was wrong..

Frequently Asked Questions About Staples

What types of services does Staples in Jersey City offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with design and passport photo services.

What are the store hours for Staples in Jersey City, NJ?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.