PostNet

3.4
193 reviews

About

Print ShopMailing ServicePackaging Supply StoreDesign Agency
Looking for design, printing or shipping solutions? Stop by PostNet located at 344 Grove St in Jersey City, NJ or give us a call at (201) 332-8828 - we can help! Our center is locally owned and operated, and known for providing exceptional customer service in the Jersey City community. For your convenience, we provide custom graphic design, high-quality printing, multi-carrier shipping services and more, so you can tackle everything on your to-do list quickly and in one place. From business cards to signs, and all small business and personal print projects in between, we've got your back with our full-service printing capabilities. Need to ship something? We offer custom packing and shipping options through UPS, FedEx, US Postal Service and DHL, so you can always choose what works best for you.

Details

  • DeliveryAvailable
  • Online appointmentsNot available
  • DebitAvailable
  • Cash onlyNot available

Location

PostNet
344 Grove St, Jersey City, NJ
07302, United States

Hours

Reviews

3.4
193 reviews
5 stars
104
4 stars
9
3 stars
3
2 stars
8
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many customers praising the friendliness and helpfulness of the staff, while others report rude and dismissive behavior.

Package Handling

Several reviews express concerns about the safety and reliability of package handling, with some customers reporting lost or misplaced packages.

Pricing

Customers frequently mention that prices are higher than competitors, with some feeling that the costs are not justified by the service provided.

Convenience

Many customers appreciate the convenience of the location and the variety of services offered, including printing and notarization.

Business Practices

There are complaints about unclear policies regarding package drop-offs and additional fees for services, leading to customer frustration.
  • BT
    Budi Tanzi
    2 days ago
    5.0
    Friendly staff
  • JP
    Jeanette Palmer
    Nov 14, 2025
    1.0
    I called to inquire about what turn around time normally is on a large print job. All I wanted to know was if it was possible for them to get 5 large posters printed in 4 days time. They dismissively said to email for a quote. Neither people I talked to could answer my very simple question and were incredibly rude saying they had customers in store to deal with. Then why have a phone number to call?! The woman I talked to was incredibly presumptuous and dismissive instead of actually listening to what I was asking. All they needed to do to answer my question and get my business was to say “yes that’s possible”. I Just read through some of the other reviews on here and seeing the owners defensive, childish, and bully like responses tells me so much about and confirms their terrible customer service. I later called a print shop, Unique Print NY, who happily answered my simple question about turn around times, kindly requested an email for a quote, and so helpfully walked me through the process. So they will be getting my business now! Btw, I never go out of my way to write reviews, but this situation felt deserving of one.
  • AA
    Aaron Antonio
    Nov 13, 2025
    1.0
    This place is useless. The staff is rude and every time I go in it feels like they change what they can / can’t do. Don’t even bother wasting your time, higher probability to be disappointed than complete your transaction. Side note: upon sifting through their reviews the owner is the type to go back and fourth with unsatisfied customers with petty remarks and digs. Not the type of business or business owner that I’d want to give my money to. EDIT: Case in point, please refer to the business owners response. Rest assured I’ll never be stepping foot again. Your ratings and reviews speaks volumes on the kind of environment this place has: rude, combative, and immature. Seeing a business owner respond to reviews like a Reddit troll shows the kind of customer service this place provides.
  • DG
    Devin Gu
    Oct 11, 2025
    1.0
    This place doesn't offer receipt upon receiving my packages nor provide label-printing service. So you are 100% on your own when you don't have label already printed and put on the package. And you are running at your own risk of losing the package if the staff receive them in front of you. I am very surprised this business has last for this long without improving the necessity to keep customers' packages safe.
  • TB
    Theo Batrini
    Oct 5, 2025
    5.0
    thank god this is here, very few options in the area for these services. Treat the staff with the basic respect they deserve, and you will get it back.

Frequently Asked Questions About PostNet

What services does PostNet at 344 Grove St in Jersey City offer?

PostNet offers custom graphic design, high-quality printing for business cards, brochures, signs, and more, as well as multi-carrier shipping services including UPS, FedEx, USPS, and DHL, plus packaging and notary services.

What are the operating hours of PostNet in Jersey City?

PostNet is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.