Staples

3.4
272 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Iselin, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
801 Route 1 and Green St., Iselin, NJ
08830, United States

Hours

Reviews

3.4
272 reviews
5 stars
124
4 stars
31
3 stars
22
2 stars
7
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers noted that some staff members were knowledgeable and provided effective solutions, while others were perceived as unhelpful or dismissive.

Store Operations

Customers expressed frustration with inconsistent store hours and service availability, particularly regarding printing services and package returns.

Product Availability

The store generally has a good selection of products, but there were complaints about stock discrepancies and issues with order fulfillment.

Overall Experience

While some customers had positive experiences and praised specific employees, many reviews highlighted significant dissatisfaction with service quality and staff attitudes.
  • KM
    Kathleen Montalvo
    Nov 14, 2025
    5.0
    I always come to the Staples for my office and custom printing needs. Always have a terrific experience, staff is very attentive and the folks in the custom printing department are very detail oriented and patient every time I place an order. Forgetting the folks in printing department names, but everyone who works there is really awesome!
  • DG
    Daimon Greaves
    Oct 26, 2025
    1.0
    I just stopped in and was told they’re no longer accepting UPS packages because they “want to go home.” I was also told shipping stopped at 5:30, even though the posted hours say they’re open until 6:00 p.m. As a customer who drove 30 minutes to ship a package, I’d like to understand — is the store open until 6 p.m. as advertised, or do employees decide on the spot when to stop working? It’s like going to McDonald’s and being told they stopped making burgers half an hour before closing because they didn’t feel like it. Amateur hour if you ask me
  • GG
    Grama
    Oct 23, 2025
    5.0
    If you ask for help, the employees show willingness, support, and provide solutions.
  • BB
    Bernd Benson
    Oct 22, 2025
    5.0
    Great sales team!
  • OD
    Oulla D
    Oct 18, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Nick and Melvin. I had an absolutely wonderful experience at Staples thanks to Nick and Melvin. Both of them were extremely courteous, patient, kind, and understanding. They truly listened to what I needed and took the time to suggest the best product for my situation — one that met my needs and fit comfortably within my budget. Because of their knowledge and confidence in the products they recommended, I was able to find the perfect printer without any stress or confusion. Their professionalism and willingness to go above and beyond made the whole experience smooth and enjoyable. One of these gentlemen, I believe, is a manager, and I have to say — he is outstanding at what he does. Staples is very lucky to have such dedicated and capable team members at this location. They turned what could have been a stressful shopping trip into a truly positive experience. Thank you, Nick and Melvin, for your exceptional service and kindness!

Frequently Asked Questions About Staples

What services does Staples in Iselin, NJ offer?

Staples in Iselin provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the store hours for Staples in Iselin?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.