Staples

Reviews

• RW

  Ralph Garcia (WastelandRecords)

  Dec 24, 2025
  1.0
  Do not bring your Amazon packages here this place should have never became an Amazon drop off location. the worst experience of my life . this place is horrible with horrible management especially one of the supposed managers named Kathleen. I understand people are upset they have to work on Christmas Eve or people have bad days but her service and attitude was horrendous. She should be fired immediately. I came in to return some packages and waited almost 30 mins while she helped anyone else that came.in to do buisness with "Staples" . This was fine but then more and more customers came in she kept ignoring our line of like 10 people waiting to simply drop off our returns... When i finally could no longer take this blatant ignoring of us all who had been patiently waiting i spoke up and Asked if they could simply help us who have been waiting more then patiently?" and she was completely rude and disgusting telling me to go to UPS if i dont like it. Then one of her co workers tried to explain to me that they make their money on the floor in the store and that Amazon was just something Staples does as a favor to its customers?.. this place should never have become an Amazon drop off they don't want to do it they don't care about it do not bring your Amazon packages here do not deal with Kathleen and honestly do not give this company any of your money. After her treatment I'm never stepping foot in this place again.
• DK

  Deepak Khanna

  Dec 12, 2025
  5.0
  The lady who works the printing service is incredibly helpful and was quick to help us when we were in a bind! Thanks!
• YO

  Yassy O

  Nov 29, 2025
  5.0
  Just wanted to share a pleasant experience that I had at Staples in Iselin Rt.1 today 11/29/25 with Ashely V. Even though I was only there to use the UPS drop off, Ashely really made my day she was so kind and helpful. Before I left I made sure a manager knew how it was a small thing in my day but someone like Ashley should definitely be recognized for her dedication to providing great customer service.
• KM

  Kathleen Montalvo

  Nov 14, 2025
  5.0
  I always come to the Staples for my office and custom printing needs. Always have a terrific experience, staff is very attentive and the folks in the custom printing department are very detail oriented and patient every time I place an order. Forgetting the folks in printing department names, but everyone who works there is really awesome!
• DG

  Daimon Greaves

  Oct 26, 2025
  1.0
  I just stopped in and was told they’re no longer accepting UPS packages because they “want to go home.” I was also told shipping stopped at 5:30, even though the posted hours say they’re open until 6:00 p.m. As a customer who drove 30 minutes to ship a package, I’d like to understand — is the store open until 6 p.m. as advertised, or do employees decide on the spot when to stop working? It’s like going to McDonald’s and being told they stopped making burgers half an hour before closing because they didn’t feel like it. Amateur hour if you ask me

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