United States Postal Service

2.9
25 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 32 Durban Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
32 Durban Ave, Hopatcong, NJ
07843, United States

Hours

Reviews

2.9
25 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
13
  • JY
    Judy Yellen
    Sep 25, 2025
    5.0
    I usually get Nancy behind the counter and she is just a lovely person and so helpful.
  • BC
    Bridget Cronin
    Sep 18, 2025
    5.0
    I'd like to give a shout out to the workers, especially the supervisor, Mark. I had a missing package and mark looked into the situation and worked on rectifying everything. Great customer service!
  • PP
    Pam
    Jul 25, 2025
    1.0
    Very bad service. I went to the post office, and they closed before the posted hours. If you’re going to close earlier than advertised, at least update the hours online and at the door. It’s extremely frustrating and unprofessional.
  • TT
    Tom Tillery
    Jun 24, 2023
    1.0
    On June 23 received a note in mailbox saying 1st attempt to deliver package. No answer at door. My wife was home all day and no one ever knocked. It was raining so he probably didn’t want to get out. Then today June 24 I went out and no package so I waited for him to come back down the road. He said he didn’t have it and that he tried yesterday to deliver. This is my medication and I need it now I have to wait till Monday to find my package. This wasn’t my normal guy this was a sub. My dog would have barked like he does every time someone knocks.
  • SG
    Scan Gittman
    Aug 29, 2020
    5.0
    Never had a problem with this place. Lived in Hopatcong for 6 or 7 years. Always had a pleasant experience, and I’ve mailed many things. It saddens me to read others have had such sour experiences.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.