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United States Postal Service

2.5
(171 reviews)

Business Details

89 River St, Hoboken, NJ
07030, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 89 River St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
89 River St, Hoboken, NJ
07030, United States

Hours

Reviews

2.5
171 reviews
5 stars
57
4 stars
5
3 stars
3
2 stars
5
1 star
101

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude, aggressive, and unprofessional behavior from staff members, leading to a negative customer experience.

Service Efficiency

Customers frequently reported long wait times and insufficient staffing, resulting in frustration and inconvenience.

Positive Experiences

Some customers praised specific employees, particularly Tameka and Dianne, for their helpfulness and professionalism, indicating that positive interactions do occur.

Inconsistent Service

The quality of service varied significantly, with some customers experiencing helpful and efficient service while others faced rudeness and incompetence.
  • MM
    Melinda Martinez
    1 day ago
    1.0
    Very unprofessional. The lines are crazy, with one window open. Like really? Then you have people back there that don't want to open there window to work and help.people. This place sucks!!!
  • MA
    Michael Anthony
    Feb 6, 2026
    1.0
    Tameka will attack you with aggression that would make a pit bull jealous. She insists mail is incorrect when 1000+ other USPS branches happily accept the same parcels and letters. SHE WILL HAVE YOUR MAIL RETURNED TO SENDER BEHIND YOUR BACK. This is incredibly damaging to anyone who sells items online in particular. She is solely responsible for me losing an eBay account and tens of thousands of dollars. Her government training failed her, and she has her own misguided standard shipments. Not only does her presence extinguish any positivity that walks through the door. Her slothful movement is accompanied by an attitude that is discourteous, argumentative, and malicious. Her coworkers, and the entire staff stay silent in fear of her wrath. She is an embarrassment to the postal system and contributes to the negative stigma they receive. I wake up every day discouraged knowing that people are out of work while she is willfully employed. Avoid her like the plague. There is no telling what she will do with your mail behind the scenes. (Photo below of my letters that are “too thick, not uniform”)
  • AM
    Annie McGraw
    Dec 23, 2025
    5.0
    Tameka is an angel. She was so generous, patient, understanding, and helpful. Give her a raise or a Nobel Prize or both
  • LJ
    Leonardo Hernandez Jr.
    Dec 11, 2025
    2.0
    This location appears to be consistently busy, and at the time of my visit, there was only one USPS employee serving customers at the window. I needed to send several certified letters, but I was unable to find any pre-printed labels available for public use. After waiting patiently for approximately 10 minutes, I was assisted at the window and provided the labels to complete myself. I then returned to the long line, which resulted in an additional wait of nearly 10 minutes. The process was quite inconvenient. I would recommend that this location consider increasing staffing at the windows to improve efficiency and better accommodate customers.
  • HC
    Hank Chang
    Nov 2, 2025
    3.0
    Line took a while, only one PO staffer working the window. They have a machine and a lot of PO Boxes here. Close to the PATH.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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