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Visit your local Post Office™ at 89 River St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over their treatment.
Service Efficiency
Customers frequently reported long wait times and slow service, often citing understaffing as a major issue.
Helpful Employees
Despite the negative feedback, some employees, particularly Tameka and Dianne, received praise for their helpfulness and professionalism.
Inconsistent Experiences
While some customers had positive experiences, many others reported consistently negative interactions, indicating a lack of reliable service quality.
Communication Issues
Several reviews mentioned poor communication regarding services, such as passport processing and package tracking, leading to customer dissatisfaction.
HC
Hank Chang
Nov 2, 2025
3.0
Line took a while, only one PO staffer working the window. They have a machine and a lot of PO Boxes here. Close to the PATH.
AF
A F
Oct 25, 2025
1.0
Rude staff
JM
Jennie Miller
Sep 8, 2025
1.0
Sadly very disappointed in my experience at this USPS location this morning. If you are sending wedding invitations from this location, note that the staff refuses to “hand-cancel” the invitations despite going off hours, and even offering to “hand-cancel” the invitation ourselves.
JP
Jennifer P
Sep 5, 2025
1.0
Called to get a status on a package and the man that answered would not transfer me to the post master who I asked to speak to then when he pulled up my tracking information was extremely rude. I was just inquiring why it had been to so many states and he gave such attitude in telling me I was wrong because that’s not what he was seeing
KC
Kem C
Aug 27, 2025
1.0
Worst service I ever had. They don’t let me in with my service dog. I was told no dogs allowed in their lobby, even it’s a service dog. There was no one in the lobby, and I was just trying to send a mail which just takes less than two minutes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 89 River St, Hoboken?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Does this Post Office accept first-time passport applications?
Yes, thousands of Post Offices, including this one, accept first-time passport applications and most can also take your passport photo.
Do I need an appointment for passport services at this location?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
Can I get a passport photo taken at 89 River St Post Office?
Yes, passport photo services are available but require an appointment made via the online scheduler.
How much does a passport photo cost at this USPS location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for the Hoboken Post Office?
Yes, you can search for and reserve PO Boxes online. You'll then complete the setup in person at the Post Office.
What are the operating hours of the United States Postal Service at 89 River St?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:30 PM. It is closed on Sunday.
Are there nearby coffee shops where I can grab a drink before or after visiting the Post Office?
Yes, Bean Vault Coffee, a coffee shop and bakery, is nearby at 89 River St. You can enjoy a coffee break before or after your Post Office visit.
Is there a public plaza or waterfront nearby where I can relax after my Post Office errands?
Yes, Warrington Plaza is a public plaza with a waterfront, a train station, and hotel nearby, perfect for relaxing after your visit to the Post Office.
What can I find in the area around the Post Office if I need additional services like locksmith or chiropractic care?
Nearby you will find 24 Hour New Jersey Key Service for locksmith needs and White Feather Reiki Healing Center for chiropractic and holistic health services.