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Visit your local Post Office™ at 89 River St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant number of customers experienced rudeness and unprofessional behavior from staff, with several specific complaints about aggressive interactions.
Service Efficiency
Many reviews highlight long wait times and understaffing, leading to frustration among customers trying to access services.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members, particularly Tameka, for their helpfulness and professionalism.
Inconsistent Service
Customers reported varying experiences, with some finding the service efficient and friendly, while others faced significant issues with service quality.
AM
Annie McGraw
Dec 23, 2025
5.0
Tameka is an angel. She was so generous, patient, understanding, and helpful. Give her a raise or a Nobel Prize or both
LJ
Leonardo Hernandez Jr.
Dec 11, 2025
2.0
This location appears to be consistently busy, and at the time of my visit, there was only one USPS employee serving customers at the window. I needed to send several certified letters, but I was unable to find any pre-printed labels available for public use. After waiting patiently for approximately 10 minutes, I was assisted at the window and provided the labels to complete myself. I then returned to the long line, which resulted in an additional wait of nearly 10 minutes. The process was quite inconvenient. I would recommend that this location consider increasing staffing at the windows to improve efficiency and better accommodate customers.
HC
Hank Chang
Nov 2, 2025
3.0
Line took a while, only one PO staffer working the window. They have a machine and a lot of PO Boxes here. Close to the PATH.
AF
A F
Oct 25, 2025
1.0
Rude staff
JM
Jennie Miller
Sep 8, 2025
1.0
Sadly very disappointed in my experience at this USPS location this morning. If you are sending wedding invitations from this location, note that the staff refuses to “hand-cancel” the invitations despite going off hours, and even offering to “hand-cancel” the invitation ourselves.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 89 River St, Hoboken?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Does this Post Office accept first-time passport applications?
Yes, thousands of Post Offices, including this one, accept first-time passport applications and most can also take your passport photo.
Do I need an appointment for passport services at this location?
Most passport services require an appointment booked through the online scheduler, though limited walk-in hours are available at select locations.
Can I get a passport photo taken at 89 River St Post Office?
Yes, passport photo services are available but require an appointment made via the online scheduler.
How much does a passport photo cost at this USPS location?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for the Hoboken Post Office?
Yes, you can search for and reserve PO Boxes online. You'll then complete the setup in person at the Post Office.
What are the operating hours of the United States Postal Service at 89 River St?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:30 PM. It is closed on Sunday.
Are there nearby coffee shops where I can grab a drink before or after visiting the Post Office?
Yes, Bean Vault Coffee, a coffee shop and bakery, is nearby at 89 River St. You can enjoy a coffee break before or after your Post Office visit.
Is there a public plaza or waterfront nearby where I can relax after my Post Office errands?
Yes, Warrington Plaza is a public plaza with a waterfront, a train station, and hotel nearby, perfect for relaxing after your visit to the Post Office.
What can I find in the area around the Post Office if I need additional services like locksmith or chiropractic care?
Nearby you will find 24 Hour New Jersey Key Service for locksmith needs and White Feather Reiki Healing Center for chiropractic and holistic health services.