United States Postal Service

2.3
62 reviews

About

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Visit your local Post Office™ at 502 Grand St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
502 Grand St, Hoboken, NJ
07030, United States

Hours

Reviews

2.3
62 reviews
5 stars
14
4 stars
5
3 stars
2
2 stars
3
1 star
38
  • NB
    Nez B.
    Jun 8, 2025
    3.0
    Not the best USPS, but definitely not the worst I have been to. This USPS office is tiny. So, naturally one would expect it to have long waits - and that it did. With only about 3 people on the line, I waited about 15 minutes for service. The saving grace here is that even though the staff is light, they work quickly. My attending clerk had the standard "I'm just here to punch the clock and leave" attitude that most desk postal workers have. I've been to other locations where clerks were downright rude and would take about around 15+ minutes for each customer, hung on up even the most basic requests. So, this was overall a neutral experience. The bottomline is, there are far better offices in town. But, if you want the convenience of using this neighborhood post office and can arrive during an off peak time, then you should be golden. If you decide to go here when it's busy, bring a seat, you'll need it!
  • AA
    Anna
    May 28, 2025
    4.0
    I wanted to leave a review because the current rating feels too low—like people only post when they’ve had a negative experience. Yes, it’s a small post office, a bit dark inside, but if you live nearby, it’s convenient and does the job. I’ve never had such a bad experience here that I felt it deserved just one star. It’s the post office—not a luxury service—and in a time when it’s being slowly defunded, it’s still something we rely on heavily.
  • LM
    Lucia M
    Jan 28, 2025
    1.0
    After my visit in November, where the clerk indicated my certified letter 'had been returned to the main office and would be delivered in a few days' (never happened), I foolishly returned at around 3pm today to mail something. Door locked. No sign. Lights were on, but no one was home. If you needed to lock for five minutes, put up a sign. I did not wait around.
  • EC
    Edward Coakley
    Sep 8, 2023
    1.0
    They don't even try to deliver packages or letters that require signature. They just post notices saying "sorry we missed you while you were out" / "final notice", so you have to go to them. Where they are incredibly entitled and rude, to a point that makes the DMV look efficient. Don't bother calling the 1-800 number because there's no way to speak to a person and the bot is absolutely useless.
  • LV
    Laura Vicente
    Dec 15, 2022
    1.0
    Very bad service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.