Brand Certified
United States Postal Service
1.5(153 reviews)
Certified by United States Postal Service • Apr 26, 2026
Business Details
397 Hillside Ave, Hillside, NJ
07205, United States
Certified by United States Postal Service • Apr 26, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 26, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 26, 2026
About
Certified by United States Postal Service • Apr 26, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 397 Hillside Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 26, 2026
Hours
Certified by United States Postal Service • Apr 26, 2026
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed
Reviews
1.5
153 reviews
5 stars
15
4 stars1
3 stars
4
2 stars
6
1 star
127
- ZGz g3 days ago1.0rude employees
- LTLeslie ThomasApr 6, 20261.0There was a lady at the counter, Ms. Sheila. She was super chatty and nice to the person in front of me, so I never thought I would get the rudest customer service I have ever received in my life from her. I was trying to ask her a question and she cut me off several times telling me that I was in the wrong place, to go to Newark, because the Irvington post office is shut down..all while she was checking her cell phone. I had other time-sensitive business to do that could be taken care of at any post office, but was so put off by her behavior that I just left. Very disrespectful!
- VCVickiana CelesteMar 12, 20261.0There’s an old miserable lady who works here dark skin women with glasses. I don’t know what her issue was but I came to just buy a stamp and she was frustrated with me asking for a stamp, then I asked her where should I put the letter she’s like right there you don’t know how to send a letter, I’m like why are you so rude and she’s like “you don’t want me to tell you what you are go read a book” like what is her problem??
- JRJ-ann RobynMar 3, 20261.0Horrible horrible. How is this woman still employed? She needs training or reassignment to not deal with people, She is so blatantly rude, zero customer service.
- TLTiffany LoweFeb 6, 20261.0I visited this location today and unfortunately experienced the same unprofessional behavior that many other reviewers have mentioned The clerk on duty ( older brown skin woman with glasses) was dismissive and spoke in a rude tone for no clear reason. Customer service should be respectful, especially in a public-facing role. I hope management addresses this pattern, as the experience reflects poorly on the location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 397 Hillside Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I get a first-time passport application and photo at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take passport photos. You need to complete and print the application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 397 Hillside Ave?
Open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
How do I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Can I access PO Boxes after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
Where is Inda Cares located and how can I visit it from the Post Office?
Inda Cares, a charity organization, is near the Post Office at 397 Hillside Ave. You can visit it easily when you're in the area for your postal needs.
Which bus station near the Post Office can customers use for travel?
Shore Vans is a nearby bus station offering travel and transportation services, convenient for Post Office customers arriving by public transit.
Are there dining options close to the United States Postal Service at 397 Hillside Ave?
Yes, nearby restaurants include Krispy Krunchy Chicken and Grilled Chicken Palace, great places to grab a meal before or after your visit.
Brand Certified Facts from United States Postal Service
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Certified April 26, 2026Yext Knowledge Graph
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