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Visit your local Post Office™ at 437 Amwell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Efficiency
Customers frequently reported long wait times and inefficiency, with many stating that the service was slow and appointments were not honored.
Package Handling
There were multiple complaints about lost or misdelivered packages, leading to significant customer dissatisfaction.
Facility Condition
The post office was described as dirty and poorly maintained, with reports of bugs and a lack of cleanliness.
Staffing Issues
Many reviews mentioned understaffing, resulting in long lines and inadequate service during busy hours.
SF
Susan Franko
Oct 8, 2025
1.0
Worst customer service ever. Rude
JS
Jessica Suk
Aug 30, 2025
5.0
Every time I've been here, it was quick and efficient! The staff was very friendly and polite
KS
Keven Sellmann
Aug 15, 2025
1.0
I’d leave negative stars if it was possible. Had a simple question about a passport and I dealt with 2 extremely rude employees. Even though their website says they take walk ins for passports, please know, they do not and you’ll catch attitude for asking anything. Easily the most miserable staff I’ve dealt with in a while. DONT GO HERE.
IS
Ishan Shah
Jul 7, 2025
1.0
The lady taking appointment for the passport is very rude, Behavior 0, customer service 0, understanding the situation 0. We were there with our infant waiting there for 20 mins and guess what at 3PM we are done make another appointment was her answer.
MF
Maura Furtado
Jun 21, 2025
1.0
The rudest, most condescending customer interaction I’ve ever had. I showed up 15 minutes early for my passport appointment so I could fill out the form. The Indian lady was paged, but still didn’t come out til after 10. When I told her I needed the form, she condescendingly asked me what I was doing waiting out here without filling out the forms. I kept my cool and told her I don’t have a printer and she again repeated herself and seemed annoyed at me. I said the confirmation said they had forms and asked if they did, and she said they did but yet again condescended me asking why I didn’t fill them out. I asked if there was a problem, and she said the problem was that I didn’t fill out my forms. She said I had to reschedule my appointment which I was fine with at this point cause of her attitude, I had no idea why she was so snotty and upset but she needs to work on herself. I can see why this place has such a low rating.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 437 Amwell Rd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, get gift cards, and more at this Post Office.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. You should complete and print your application before applying.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 437 Amwell Rd?
Monday to Friday: 10:00 AM to 5:00 PM; Saturday: 9:00 AM to 2:00 PM; Sunday: Closed.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the location.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific hours.
Are there any nearby places where I can grab a meal before or after visiting the Post Office?
Yes, nearby you can find Angelo's Pizzeria, Victor's Pizza, Angelo's II Pizzeria & Restaurant, La Costenita Mexican Restaurant, and Super Sundaes Ice Cream for food and treats.
Which nearby fitness centers can I visit around the Post Office location?
Close to the Post Office are Knockout Fit, Freedom Martial Arts of Hillsborough, and K Leaders Martial Arts gyms for fitness and martial arts training.
What other postal services are nearby the United States Postal Service at 437 Amwell Rd?
Nearby postal-related services include USPS Collection Point and another US Post Office, providing additional options for mail and package services.
Where can I find financial or real estate services near the Post Office?
Nearby financial and real estate options include Elite Mortgage LLC, Crossroads Financial Mortgage, Realty One Group Classic, and Domenique Tozzo Rule - NJ Real Estate.