United States Postal Service

1.6
125 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 406 Raritan Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
406 Raritan Ave, Highland Park, NJ
08904, United States

Hours

Reviews

1.6
125 reviews
5 stars
16
4 stars
2
3 stars
3
2 stars
4
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the staff's rudeness and lack of helpfulness, with many customers feeling disrespected and dismissed.

Employee Attitude

Several customers reported negative experiences with specific employees, describing them as unfriendly, condescending, and unprofessional.

Operational Issues

Customers frequently mentioned problems with the post office's hours, including late openings and mismanagement of packages.

Service Quality

There are consistent complaints about incorrect handling of mail and packages, leading to lost or misdelivered items.

Mixed Experiences

While many reviews are negative, a few customers reported positive interactions with certain staff members, indicating inconsistency in service.
  • YL
    Yesun Lee
    Nov 14, 2025
    1.0
    Although the clerks there are federal employees, USPS should be responsible about what kinds of people work in their office and “serve” people. An employee named Erica refused to provide a service to customers because she felt like it
  • SG
    Sara Gerity
    Nov 5, 2025
    1.0
    Beyond awful customer service, Eryka at the front desk did not even stand up to greet us and we were carrying 2 large bags of prepaid packages. She would not take them at this location and would not provide a reason why.
  • RT
    Rafael Tirat-Gefen
    Oct 28, 2025
    5.0
    No bad experience, I mean it’s a Normal post office
  • NA
    Nicole Abreu
    Jul 24, 2025
    1.0
    They need new employees. I didn’t know usps employees were so miserable. Went in yesterday to get three money orders. My cards were declined but not because of it not having money but because the lady put in the wrong numbers. Bank locks the card and kept calling about a 10,000 dollar transaction. The attitude is absolutely horrible in this usps. I asked her a million times about the machine being wrong. It’s horrible.
  • TR
    Trish Rivera
    Jul 2, 2025
    1.0
    I live in Highland Park & unfortunately I have to drive to Edison post office. Anything to avoid these 2 women that work the Highland park post office. These women are very disrespectful & rude. So many of us Highland Parkers stopped going to this location due to this abuse. A petition should definitely be signed to get these women out & hire better employees. We need to get our Post Office back!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.