The UPS Store

3.9
109 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7670 in Hazlet offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3036 Highway 35, Hazlet, NJ
07730, United States

Hours

Reviews

3.9
109 reviews
5 stars
74
4 stars
4
3 stars
2
2 stars
0
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about the manager's attitude and lack of professionalism.

Staff Performance

While some employees were praised for their helpfulness and friendliness, others were criticized for being dismissive and unprofessional.

Pricing Issues

Customers expressed frustration over additional charges for services like taping boxes, which they felt should be complimentary.

Store Environment

The store was noted for being clean and organized, with some customers appreciating the quick service.
  • EP
    Ethan Piazza
    Jan 3, 2026
    1.0
    While the service was fast, the guy at the front desk was beyond rude. Throughout the entire interaction, I remained polite, but he was condescending and talked down to me when I was briefly confused about how to return a package. I had some trouble pulling up the address, and he consistently raising his voice and spoke to me like I was five. It’s really not that hard to be nice. The whole interaction lasted about four minutes, and I didn’t take up any extra time. A minor moment of confusion led to this guy acting like he was smarter than me just because I was trying to pull up the shipping information.
  • JM
    J Mar
    Jan 3, 2026
    1.0
    The guy in there is the most miserable person...smile dude you have a job...it's the only one you can get but you have one lol
  • JH
    Jamie Hannwacker
    Dec 24, 2025
    5.0
    Mia and Zoey were awesome i had to come in and ship something they were so helpful and kinda.. Great work ethic and atmosphere with them there..
  • DL
    Daniella Lambert
    Dec 21, 2025
    1.0
    Please can you be at home to pick this phone up for me 181 Broad Street Keyport New Jersey 07735 this is my address it 6 mins away from you i can’t walk am in wheelchair i will be very grateful if you can do that please i will be at home you can come around 11 am and I will tell you where to help delivery it too It going to cost $20 right Please show up at my house 🏡 please
  • RR
    Roman Reigns
    Dec 20, 2025
    5.0
    Can you please have someone come pick a package at my home 181 Broad Street Keyport New Jersey 07735 it 6 mins away from you i can’t walk am in wheelchair and I live alone

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hazlet offer?

The UPS Store in Hazlet offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.