The UPS Store

4.9
446 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7387 in Harrison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The UPS Store
416 Bergen St, Harrison, NJ
07029, United States

Hours

Reviews

4.9
446 reviews
5 stars
430
4 stars
2
3 stars
3
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight excellent customer service, with staff being described as friendly, helpful, and efficient.

Staff Professionalism

Many customers praised the professionalism and knowledge of the staff, noting their ability to assist with various services.

Store Environment

The store is consistently described as clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most feedback is positive, there are isolated reports of rude behavior from one employee, indicating inconsistency in service.
  • BS
    Bhushan Sonaje
    Jan 5, 2026
    3.0
    Visited the UPS Store in Harrison to get a color print, which normally costs around 70 cents. Unfortunately, the self-service computer was not accepting credit cards due to technical issues. One of the employees assisted with the printout, but I was charged an additional service fee—ending up paying over $3 for what should have been a 70-cent print. Another surprising thing I noticed was that another customer was charged an extra $1 just to use cello/clear tape on a package. Many customers might forget to put cello/clear tape on package. While I understand the store is not obligated to provide free services, this is the first time I’ve seen such a policy at any UPS Store location. Perhaps the higher charges are specific to the Harrison area. There is plenty of free parking, but unless it’s urgent, I don’t plan to use this outlet again.
  • JM
    Jherommy Gutierrez Meza
    Dec 29, 2025
    5.0
    Great service, they provided all the necessary information in a easily way to understand, Joseph was nice enough to suggest how the package should be sent to avoid any damage.
  • MM
    MsEmoteamo
    Dec 26, 2025
    5.0
    Great experience at this UPS Store location. Justin was super helpful and friendly. He made the whole process quick and stress-free and was really nice the entire time. Definitely appreciate the good service—will be back!
  • JK
    Jahanzeb Khan
    Dec 20, 2025
    1.0
    The short haired associate with glasses was one of the rudest UPS Store employees I’ve ever dealt with. I went to the store because my package showed as delayed in the app. When I asked if he could check the system, he bluntly told me, “We’re a franchise. We’re not UPS. Call UPS.” I went home, called UPS, and was told that the package had actually been delivered to the store 10 days ago. The associate didn’t even bother to do a quick check and honestly seemed like he didn’t want to be there at all. I returned to the store, and this time a different associate with long hair helped me. He checked right away and was able to locate and give me my package without any issues. Horrible service and terrible customer support from that first employee. Wasted my time for no reason.
  • BK
    Brianna K
    Dec 15, 2025
    5.0
    I’ve had consistently great experiences at this UPS Store. The staff is professional, friendly, and genuinely helpful, which makes every visit smooth and stress free. They take the time to explain options clearly and make sure everything is handled correctly, whether it’s shipping, returns, or printing. What stands out most is their attention to detail and efficiency. Packages are handled with care, transactions are quick, and the store is always clean and well organized. Even during busy times, the team remains patient and focused on providing excellent service. This is a reliable location with customer service that truly sets it apart. I highly recommend this UPS Store to anyone looking for dependable and professional service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Harrison offer?

The UPS Store #7387 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and computer access.