The UPS Store

Reviews

• DF

  Dave Fox

  Jan 3, 2026
  1.0
  Came in this morning 1/3/26 with a return to amazon in a box Male/with glasses insists it needs to be in a box I said this is a box, employee refuses to take return So I went to another ups store not a problem, and will not return to this one
• WL

  Wayne L

  Jan 2, 2026
  5.0
  They were great for my amazon return
• CM

  Carole Lynne Music

  Dec 6, 2025
  5.0
  The staff will help me if needed. Very positive experience!!
• KP

  Kristin Polhemus

  Dec 6, 2025
  1.0
  I had 14 Amazon returns. As a busy working mom of three littles, I have to order things online and if I need to return anything, I seldom have the time to drop off returns. Because of this, I had to return 14 small items in one visit. To make this easier, I prepared a screen shot of each return code and had every item organized and ready to scan for return. Upon scanning my final items, the clerk looked up at me and said, “There’s a limit to the amount you can return, that number is 25.” Startled, I looked up at him and said, “…Is this even close to the limit?” He sighed and said, “You’re getting there.” The other lady in line looked up at me with a surprised face, and flustered, I asked for a receipt. He ripped the receipt off the printer dramatically and tossed it at me. I picked it up and looked down to see there were 14 items. Fourteen. Not even close to 25. I won’t be back to this location due to the unnecessarily rude behavior regarding returns.
• AT

  Anesh Tella

  Dec 1, 2025
  1.0
  I sent out a Guaranteed delivered package on 10/13/2025 and it was supposed to deliver on 10/14/2025 but it was delivered on 10/15/2025. The person has already left international and did not received the package. When i asked the store manager they said they opened up a claim with UPS corporate and i should receive a refund check as it was a guaranteed delivery. I called corporate after waiting for 1.5 months and corporate is saying they did not received the package from store on 10/13/2025. Looks like store has somehow missed to send the package on 13th. I asked the storage manage to show me the proof that the package left the store on 13th but does not have any proof. On top of that he started arguing with me and asked me to get out of the store. These people are frauds, I am attaching the receipt so that you will see the store#. I would not go to this store again...be aware.

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