The UPS Store

3.3
153 reviews
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Business Details

957 Rte 33, Hamilton Square, NJ
08690, United States
(609) 584-1011
https://locations.theupsstore.com/nj/hamilton-square/957-rte-33
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4122 in Hamilton Square offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Acme Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
957 Rte 33, Hamilton Square, NJ
08690, United States

Hours

Reviews

3.3
153 reviews
5 stars
82
4 stars
8
3 stars
1
2 stars
2
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Pricing Issues

Several reviews mention dissatisfaction with pricing, particularly regarding charges for tape and packaging materials, leading to perceptions of being 'nickel and dimed'.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, particularly for returns and shipping, although some express frustration with long wait times and poor handling of simple transactions.

Mixed Experiences

While some customers have consistently positive experiences, others report significant issues, including lost packages and inadequate assistance, indicating a lack of consistency in service quality.
  • TA
    Tom A
    5 days ago
    1.0
    Took an hour with an APPOINTMENT to get 1 item notarized. I still got charged. I don't trust the store at all.
  • DD
    daniel Hindermyer jr (dhindermyer)
    Jan 2, 2026
    1.0
    Was rude and let people cut the line when people were wanting well over 20 mins
  • AP
    Anna Pfeiffer
    Dec 22, 2025
    1.0
    I do not trust this location.The man tried to charge me $110 for two small boxes. I’ve used UPS in the past and was given options. This time at this location it was very different. I felt as though I was being taken advantage of because it is the holidays. I went to the post office and it was $22 for the same exact option.
  • CT
    Carissa Thorlakson
    Dec 16, 2025
    1.0
    How do I leave 0 stars?? UPS delivered my package to the wrong address and it’s costing my small business tens of thousands of dollars! This is the SECOND time one of my very expensive packages has just DISAPPEARED.
  • GA
    Gerzain Alvarez
    Dec 15, 2025
    1.0
    Worst UPS location experience I’ve ever had!!! Would never come back I came in with a simple return from Amazon already in a box but unfortunately all I had at home was some painters tape so I used that to hold the box shut. Like any other UPS store they help assist making sure your package is secure for shipping and adding some tape where needed. The guy at the front tells me my package is unsafe for shipping and will charge me 2.99 for tape. I said no problem do what you have to do and then when I get my receipt I was charged for a MISC. item. A service that isn’t even offered by UPS. Thank you and never again. Don’t come here.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hamilton Square offer?

The UPS Store #4122 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.