Brand Certified
United States Postal Service
2.8(52 reviews)
Certified by United States Postal Service • Apr 12, 2026
Business Details
120 Grand Ave, Hackettstown, NJ
07840, United States
Certified by United States Postal Service • Apr 12, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 12, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 12, 2026
About
Certified by United States Postal Service • Apr 12, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 Grand Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 12, 2026
Hours
Certified by United States Postal Service • Apr 12, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Reviews
2.8
52 reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
1
1 star
27
- EVElaine vasquezMar 7, 20265.0I had a great experience at the post office thanks to Lisa, Hina, and Christina. They were very helpful, patient, and made the process quick and easy. It’s amazing to still go to places and find excellent customer service. They were very professional and kind. Thank you for your help and patience with me!
- JWJulianne WilhiteJan 24, 20261.0Stayed at home yesterday and today to wait for a package that needed a signature. They never showed up and I'll have to wait several days to go pick it up. Don't get anything you need immediately through this USPS office.
- CCCassie CampbellJan 21, 20261.0Had passport appt for 10:45 with our baby who’s less than a month old. Had to plan trip to visit elder family member not doing well. We were ten min late. No line and zero people waiting. Every passport appt online is available (I checked and said this) and both front desk employees refused to take us because we were late. While we could’ve just walked to car and booked another appt 15 min later it wasn’t worthwhile as it was clear they were purposely trying to be difficult and unhelpful. We were late because we had to stop to change a diaper if we had to let our baby sit in crap then she would’ve been screaming the whole time which wouldn’t have made it a pleasant experience for anyone. The fact that the employees didn’t care or even say come back later says all you need to know. 2 people with zero customer service skills and emotional intelligence. Do yourself a favor and Don’t go here for your passport or quite frankly anything.
- OOOwenNov 24, 20251.0terrible service very rude and unhelpful jasmine was the one who helped us and it was very rude service
- NSNick SypniewskiAug 31, 20232.0This location no longer answers the phone. They just let it ring, unfortunately makes things very difficult for those who have a simple question as the only way to attempt to get an answer is to call the 1-800 number which makes it near impossible to get any actual assistance. All automated systems. Shame to see the customer service go so downhill.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 120 Grand Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the 120 Grand Ave location.
Can I apply for a passport at this USPS location?
Yes, you can submit first-time passport applications here. Most locations also take passport photos, but you need to complete and print the application form beforehand.
Do I need an appointment for passport services?
Yes, appointments are typically required and can be scheduled online through the USPS scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. You will receive instructions for completing the setup in person when you visit the Post Office.
How can I reach the United States Postal Service at 120 Grand Ave?
You can call the local phone number at +1 908-852-3535 or visit the website at https://www.usps.com/postoffice for more information.
Are there nearby places I can visit before or after my Post Office visit?
Yes, nearby places include Bea McNally’s Irish Pub & Catering for food and drinks, Oasis Online Arcade for family fun, and Grand Avenue Tavern for a casual meal or drink.
Can I find other postal services near this USPS location?
Yes, there is another United States Postal Service location and US Post Office nearby if you need alternative postal services.
What are some useful services around the USPS for personal care and wellness?
Near the Post Office, you can visit Skylands Dental for dental services, Ruby Day Spa for beauty and spa treatments, and Town Nails for nail care.
Does this USPS location have any recommended social media or apps for convenient access?
Yes, USPS has a mobile app available on Android and iOS for managing your postal needs, and you can follow them on Facebook, Instagram (@uspostalservice), and Twitter (@USPS).
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website