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Staples

4.4
(150 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Hackettstown, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2045 State Route 57 STE 7, Hackettstown, NJ
07840, United States

Hours

Reviews

4.4
150 reviews
5 stars
111
4 stars
18
3 stars
2
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Mike, Ray, and George for their exceptional service.

Product Availability

Customers appreciated the wide selection of products available, although some noted issues with inventory management and stock levels.

Technical Support

The tech support team received positive feedback for their competence and helpfulness, particularly in resolving technical issues and providing guidance on purchases.

Negative Experiences

Some customers reported negative experiences with specific employees, particularly regarding rudeness and inefficiency, especially in the returns and shipping departments.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding ink cartridges and the perceived value of certain products.
  • MG
    Marjorie G
    5 days ago
    5.0
    Angelina is so friendly and nice! She helped me get my passport picture taken today and helped me look nice in my picture and offered to retake the picture until I like it. I appreciate her!
  • DC
    Devon Carroll
    Feb 11, 2026
    1.0
    Went to get balloons for my son's 1st birthday. Within 24hrs the latex balloons with helium were on the ground. When I called to let them know, they didnt even offer a refund.
  • NR
    Nancy Roberts-Lawler
    Feb 7, 2026
    5.0
    I had a big problem with my laptop due to a very sneaky scam. Viruses were loaded onto my machine and I was terrified. I brought my laptop to Hackettstown Staples and they were TERRIFIC. Patient, kind and professional. My problem was resolved by the next day and they sent me a message to pick it up. All solved! I can't say enough about how great the service was. Thank you so much!
  • MH
    MARK HIGGINS
    Feb 2, 2026
    5.0
    mike was great made it quick and easy
  • SS
    Stefanie Short
    Jan 30, 2026
    5.0
    I left the eastern location to come all the way here because that place was horrible. This place is amazing. The guy was super fast and super helpful!

Frequently Asked Questions About Staples

What services does Staples in Hackettstown, NJ offer?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon Pickup, and tech services.

What are the store hours for Staples in Hackettstown?

Staples is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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