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The UPS Store

3.0
(182 reviews)

Business Details

370 W Pleasantview Ave, Hackensack, NJ
07601, United States
(201) 646-1666

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4424 in Hackensack offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Summit Plaza Across From Stop 'N Shop.

Details

  • DeliveryNot available

Location

The UPS Store
370 W Pleasantview Ave, Hackensack, NJ
07601, United States

Hours

Reviews

3.0
182 reviews
5 stars
72
4 stars
17
3 stars
8
2 stars
2
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Pricing Issues

Several reviews highlighted dissatisfaction with high fees for services such as printing and notary, with some customers feeling overcharged.

Efficiency

Customers noted that service can be slow, especially during busy times, leading to long wait times and congestion in the store.

Store Management

There are complaints about poor management and unprofessional behavior from staff, with some customers expressing a desire for better training and accountability.
  • AJ
    Adriana jaramillo
    Feb 23, 2026
    5.0
    Excelente servicio todo el tiempo un gran staff
  • SG
    Sharon Grosso
    Feb 12, 2026
    1.0
    Usually I ask, but I thought, how much could it cost to fax 12 letter size pages? OVER $20!!!!! Unbelieveable!!!!!! I thought maybe a $1.00 a page, but $1.75 a page. Will not go back there again.
  • GE
    G E
    Jan 10, 2026
    5.0
    Fantastic customer service. Very nice staff and extremely courteous!
  • DO
    David O
    Jan 8, 2026
    1.0
    Im a regular here and i have to tell you these new people here are very slow & just make the store very congested wish it was the old workers like the girl yuni with thw tattoos or the other female sidney they always worked fast and very helpful they need to bring them back
  • NB
    Nn Bb
    Jan 5, 2026
    5.0
    I have all my packages from this location and they all arrive on the date I was told it would arrive and the employees are very nice even at their most busiest times.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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