Staples

3.8
292 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Hackensack, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
466 Hackensack Ave, Hackensack, NJ
07601, United States

Hours

Reviews

3.8
292 reviews
5 stars
168
4 stars
35
3 stars
17
2 stars
8
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and lack of attention.

Print Services

Many customers experienced delays and inefficiencies in print and shipping services, leading to frustration.

Product Availability

Customers appreciate the wide range of products available, but some noted low inventory on certain items.

Store Environment

The cleanliness and organization of the store received both praise and criticism, with some finding it well-kept and others reporting unsanitary conditions.
  • JC
    Jeff T. Critic
    2 days ago
    4.0
    Staples 466 Hackensack Ave. Hackensack, NJ 07601 While this store offers a variety of office and school supplies, they have one other amenity that has benefitted me on a few occasions. Staples will accept returned items purchased from Amazon. After you fill out the required information on the Amazon App, you will receive a return QR code and you can bring back the item in its original box. Packaging material and printed postage labels are not needed. This feature makes it easy to return items. The only slight disadvantage is navigating to the Online Return line. The front end has multiple lines and I wasn’t sure which line to choose because the Amazon Returns Drop-Off signs were on the floor; I didn’t notice this until after the fact. I would recommend re-locating the Amazon signs somewhere that is eye level. Otherwise, this feature is highly convenient and makes the return process very simple. #staples #amazon #amazonreturns #amazonreturnsdropoff
  • TB
    Teresa Brown
    Jan 2, 2026
    1.0
    I went to handle some shredding 2lbs $3.18 gave the cashier $20.00 I received $16.80. I told the cashier I was short 2 cents she stated, we don’t have pennies. I said if you are going to short change me you should say something I have pennies. I feel that to give me the incorrect change and don’t inform me ahead of time is disrespectful. We could have corrected the problem before I left the register. More importantly, why do I get short changed why not staples they have more than me.
  • YS
    Yujie Sun
    Dec 12, 2025
    1.0
    Worst customer service at package drop off.
  • CG
    Clare Garcia
    Dec 5, 2025
    5.0
    Love Staples. My go to place for office needs.
  • LL
    LG
    Nov 20, 2025
    1.0
    I’m really disappointed with the service my husband received at this Staples location. He was there simply needing help to print an application, and the employee working completely ignored him. She kept taking other customers and never acknowledged him at all. It was rude and unprofessional, and no one should be treated like that when they’re asking for basic assistance. We’ve always depended on Staples for quick help with printing, but this experience was very frustrating. I hope management addresses this so other customers don’t go through the same thing.

Frequently Asked Questions About Staples

What types of services does Staples in Hackensack, NJ offer?

Staples provides printing, shipping, technology, travel, recycling services, design, direct mail, passport photos, and Amazon pickup services.

What are the store hours for Staples in Hackensack?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.