Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Freehold, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
196 reviews
5 stars
116
4 stars
21
3 stars
8
2 stars
10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or unhelpful.
Product Availability
Customers noted a good selection of office supplies and printing services, but some reported issues with stock levels and mislabeling of prices.
Store Environment
The store is generally described as clean and well-organized, with convenient parking, although some customers experienced long wait times due to understaffing.
Printing Services
The printing department received both positive and negative feedback; some praised the staff for their assistance, while others reported poor service and issues with policies.
Management Issues
Several reviews highlighted concerns about management behavior, including rudeness and lack of support for staff, which negatively impacted customer experiences.
- AKAnup Kushwaha1 day ago1.0The customer service at this Staples is honestly disappointing. The staff is unprofessional and straight-up rude—no greeting, no “welcome,” not even a simple smile. Every interaction feels like they’re bothered to help, as if they’re doing customers a favor instead of providing basic service. It gets even worse if you’re there for an Amazon return. They treat you with attitude and impatience, making a simple process feel unpleasant. This location seriously needs better training in customer service and basic courtesy. Definitely not returning anytime soon.
- PDpaul dioguardiNov 17, 20255.0Great Service
- WWWinnie WangOct 24, 20255.0dominick was the absolute sweetest and helped a lot with the printing :)
- TOTimothy ODwyerOct 22, 20255.0As far as office supplies go, you cannot go wrong with Staples. This store in particular has a wide range of products and supplies to accommodate almost ever need. Sometimes you go in the store looking for one item and you end up getting more than what you need. Additionally, this store also has mailing and passport services for those that cannot arrange to make appointments at other locations. Further, the staff is very helpful. There is a large free parking lot in front of the store. Additionally, its location makes it convenient as it is near a range of restaurants and eateries as well as two grocery stores: Wegmans and Trader Joes. I will definitely come back here.
- AWALLAN WALDMANOct 15, 20255.0Customer service exists at Staples.👍
Frequently Asked Questions About Staples
What are the operating hours of Staples in Freehold, NJ?
Staples in Freehold, NJ is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of services does Staples in Freehold offer?
Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, TSA PreCheck®, and Amazon Pickup.
Can I get same-day delivery or curbside pickup from Staples in Freehold?
Yes, Staples offers same-day delivery, curbside pickup, in-store pickup, and regular delivery services.
What types of products are available at Staples in Freehold?
Staples sells laptops, desktops, printers, office supplies, notebooks, paper, pens, furniture, cleaning supplies, and electronics from popular brands like Dell, HP, Apple, Canon, and more.
What payment options does Staples in Freehold accept?
Staples accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples provide recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
What is the address of Staples in Freehold, NJ?
The store is located at 4345 US Highway 9 STE 7, Pond Road Shopping Plaza, Freehold, NJ 07728.
Are there any dining options near Staples in Freehold?
Yes, nearby dining options include King's Chinese Restaurant, Attilios Pizzeria, Pizza Hut, Eli's Hot Bagels, and Fred and Murry's Kosher Delicatessen.
What other stores and services can I find near Staples at Pond Road Shopping Plaza?
Near Staples, you can find Ideal Tile of Freehold (tile and flooring), Fortunoff Backyard Store (home decor and outdoor furniture), DSW Designer Shoe Warehouse, and Party Fair (party supplies and rentals).
Is there any wellness or beauty services close to Staples in Freehold?
Yes, nearby wellness and beauty services include Benefit Cosmetics BrowBar, Happy Feet Reflexology, Serenity Spa & Nail, and Act III Hair Stylists.