Brand Certified
United States Postal Service
2.3(158 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
231 Main St, Fort Lee, NJ
07024, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 231 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
158 reviews
5 stars
37
4 stars
11
3 stars
6
2 stars
6
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported experiencing rude and unhelpful service from staff, particularly from specific employees, leading to a negative overall impression.
Staffing Issues
Frequent complaints about understaffing and long wait times were noted, with customers often waiting in line for extended periods due to insufficient personnel.
Mixed Experiences
While some customers praised individual staff members for their helpfulness and friendliness, these positive experiences were overshadowed by numerous reports of poor service from others.
Facility Condition
Despite the new building, many reviews indicated that the service quality remained poor, suggesting that the physical improvements did not translate to better customer experiences.
- PBPaige BreneiserFeb 12, 20261.0The employees here are loud and rude, giving attitude to each other and the customers. They refuse to answer basic questions, and they have no sense of urgency when long lines build.
- AAAliciaFeb 10, 20264.05 stars for Ayleen. Very helpful, quick, straight to the point and kind. 4 stars because I was so cold in there. Is there no heater?
- JYJihyeong YunJan 14, 20264.0갈 때마다 좋은 서비스로 응대해주시는데 별점이 너무 낮아서 왜 그럴까 생각하게 됩니다 대체로 좋은 서비스
- JJJohnnysmith3950Dec 24, 20251.0I dread going to this USPS every time. The Korean woman (who seems to be the only employee ever there) is SO unhelpful and tries to get customers to spend money unnecessarily. I needed a piece of tape on my package as the tape had come undone on the car ride there and instead of being helpful, the worker told me to COME BACK with the package sealed. I told her that this is a POST OFFICE that my tax dollars go to so I should be able to get bare minimum customer service and be offered a piece of tape to seal my package but no… I was then told that if I didn’t want to go home and come back I could PURCHASE tape strips. I watched her tape up my package as she lied about the location not having any tape on hand to use while staring at the massive tape dispenser next to her desk area. So beyond unhelpful and awful at her job I’m not sure why this USPS prides itself on incompetence and dreadful customer service but it’s clear they don’t care enough about its customers or else they’d do something by now.
- TTTim TimDec 8, 20251.0Terrible service, so much attitude. If you don’t want to talk to costumers, then don’t work at a post office where people may ask you questions like???
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 231 Main St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment using the online scheduler; however, limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 231 Main St?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sunday.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search availability and reserve PO Boxes online, then complete your setup in person at the Post Office.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check directly with this Post Office.
Which nearby places can I visit to enjoy a meal after visiting this Post Office?
You can try Yea Jip BBQ for Korean barbecue, Aquarius Seafood Restaurant for Chinese dim sum, or Mavi's Pizza and Pasta for pizza and coffee nearby.
Are there any beauty and spa services close to the Post Office at 231 Main St?
Nearby, you can visit Morgan’s Spa for massage therapy, Julia Skincare for beauty treatments, or Gui Gong Ja Barber Shop for hair and beauty services.
What nearby stores can help if I need locksmith or phone services?
Safety zone 24 7 key of New Jersey offers locksmith services and Verizon Wireless is nearby for mobile phone needs.
Where can I find nearby dining options that offer diverse cuisines?
You can find Korean at Boom Boom Chicken, Japanese at Batten Ramen or Trio Ramen Azuma, and Malaysian cuisine at House of Malaysia (Sweet Pea), all close to this Post Office.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website