Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3070 in Fort Lee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Linwood Plaza - Route 9 W.
The staff is consistently described as friendly, helpful, and professional, with specific mentions of employees like Daniel and Tawanda providing exceptional service.
Efficiency
Customers appreciate the quick service and minimal wait times, even during busy periods, highlighting the store's ability to handle high volumes effectively.
Packaging Issues
Some customers reported dissatisfaction with packaging fees and upselling practices, indicating a need for improvement in transparency and customer communication.
Store Environment
The store is noted for being clean, organized, and well-maintained, contributing to a positive customer experience.
Mixed Experiences
While many reviews are positive, there are a few negative experiences related to staff behavior and service quality, suggesting inconsistency in service.
BH
Blake Han
6 days ago
4.0
Everyone here is super nice and helpful. Even when they’re explaining to me why they can’t ship things because of packaging they’re extremely courteous and professional. Except for one weirdo who insists on talking like he’s an AI assistant. That dude is so weird and the reason why I’m taking business elsewhere. Everyone else at the store is great. I know he doesn’t talk like that because he’s broken character when asked a question he just thinks that when he’s on the job he has to talk in that manner and it really pisses me off
MG
Milton GramGreene
Nov 17, 2025
5.0
Daniel at the Fort Lee UPS store is an exceptional worker. Everyone should aspire to be like him. Diligent, dedicated and courteous. Helped me with a major shipping issue I had and was able to coordinate with me to rectify the issue. Give this man a raise!
HH
Howard Hawkins
Nov 10, 2025
5.0
Extremely courteous
Extremely professional, I drive 5 miles specifically to go to the store
CH
Chiu-Huey Hsia
Nov 9, 2025
5.0
Professional, courteous and knowledgeable. My envelope with important documents were handled with care by Adam. He was a friendly, patient and considerate person as he answered my questions, and put me at ease. I will return to this location again for future mailings. Thank you Adam!
CP
Cassie Castellaw Photography
Oct 22, 2025
5.0
I came into this UPS store to drop off a Happy Return and the line was snaked around the store all the way to the door. I have never seen it so busy. There were at least 20 people in line, but Daniel kept the line moving quickly and calmly without making anyone feel rushed. He was the only associate working as his coworker called out sick. I was very impressed that Daniel kept the mood in the store calm and lighthearted - not a single person waiting in line lost their patience. I just thought Daniel deserved a shoutout and I hope management knows how great he is!