Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Fort Lee, NJ provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
2.6
162 reviews
5 stars
54
4 stars
4
3 stars
8
2 stars
8
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude, unhelpful, and dismissive staff, while a few noted positive experiences with specific employees.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior from managers and a lack of effective training for staff.
Service Reliability
Customers expressed frustration with unreliable service, including lost packages, incorrect shipping labels, and long wait times, leading to a loss of trust in the location.
Cleanliness and Organization
Some customers reported cleanliness issues and disorganization within the store, impacting their overall experience.
- SBStella BenderJan 3, 20265.0I had a great experience at this fed ex location today. The employee who helped me was Dylan. I had a few large paintings that needed to be packed and shipped out and he took the time to help me and make sure it was done right. Great customer service !
- HGHenry GlassDec 23, 20251.0I am writing to express my disappointment with the customer service at this FedEx shipping center. The individual behind the counter was consistently rude, dismissive, and displayed a smug, unwelcoming attitude that made the experience uncomfortable from start to finish. There was no greeting or acknowledgment upon arrival, no basic courtesy, and no effort to assist in a professional or respectful manner. Instead, I felt rushed, treated as an inconvenience, and subtly pressured to leave as quickly as possible, as though simply requesting service was an unwelcome disruption. Questions were met with irritation rather than assistance, and the overall demeanor suggested a complete lack of interest in customer care. Common expectations such as clear communication, patience, eye contact, and a respectful tone were noticeably absent. Customer interactions felt transactional at best and discourteous at worst, creating an environment that is neither welcoming nor service-oriented. Given the abundance of alternative shipping options available, I would strongly recommend avoiding this location. Professionalism and basic respect should be the minimum standard for customer service, and unfortunately, this location falls far short of that expectation.
- NGNoel GonellaDec 12, 20251.0Worst services ever!!!!!
- ASAanarav SareenDec 1, 20251.0Manager is absolutely unhelpful and condescending.
- WCWarped COct 31, 20255.0A personal thank you to Mr Dylan for helping at the last minute right before closing. A wonderful service and great patience.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Fort Lee offer?
FedEx Office provides printing, shipping, copying, passport photos, fax services, computer rental, lamination, binding, and online printing for pickup or delivery.
What are the regular business hours for FedEx Office in Fort Lee, NJ?
The FedEx Office in Fort Lee is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I ship packages and pick them up at FedEx Office in Fort Lee?
Yes, FedEx Office offers FedEx shipping along with package pickup and hold services at this location.
Are there any promotions or coupons available for FedEx Office customers?
Yes, FedEx Office provides coupons, offers, and deals available online through their coupon deals page.
What types of printing products can I order at FedEx Office Fort Lee?
You can order business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, posters, banners, yard signs, metal and plastic signs, photo prints, and specialty prints.
Is there free Wi-Fi available at the FedEx Office in Fort Lee?
Yes, the location offers AT&T Wi-Fi service to customers.
Are there any banks or ATMs near FedEx Office Print & Ship Center in Fort Lee?
Yes, nearby banking options include Bank of America Financial Center, Bank of America ATM, and Santander Bank ATM, which can be convenient for customers to withdraw cash or handle banking before or after visiting FedEx.
What dining options are available near FedEx Office in Fort Lee?
Customers can visit nearby restaurants such as The Halal Guys for Mediterranean cuisine, Linwood Pizza for Italian, or Angelina Bakery for baked goods and sweets, perfect for grabbing a meal or snack before or after your FedEx visit.
Are there any professional services near FedEx Office Fort Lee that customers might find useful?
Nearby professional services include legal help at The Law Office of Antoney B. Azer, real estate assistance from Hitoshi Shirahara and Masuko Realty, and physical therapy at Equilibrium, LLC, providing additional resources close to FedEx for various needs.