United States Postal Service

2.6
45 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 187 Columbia Tpke to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
187 Columbia Tpke, Florham Park, NJ
07932, United States

Hours

Reviews

2.6
45 reviews
5 stars
11
4 stars
5
3 stars
4
2 stars
5
1 star
20
  • AL
    Amirah Louis
    Nov 26, 2025
    1.0
    This was the most unprofessional office I have ever visited. Upon walking into the service area the clerk (Nique) was on her phone. Another clerk was helping a customer so I stood on line awaiting my turn. The clerk on her phone (Nique) noticed me and said next. I approached the counter and asked her a question about stamps. She begin to process something in the system and I noticed the screen was reading as if I was shipping a package. At that point I restated, I only need to know how many stamps, as I assumed she may not have understood my question. The clerk (Nique) then snapped at me, “I know!, you have to wait I don’t know the information in my head!” I then calmly removed my package from the weight and ask to speak with a manager. As a paying customer her response was unacceptable. The clerk (Nique) mumbled something under her breath then told me to wait in the hallway. I responded that I would wait there for the manger. Then the clerk (Nique) told me I would have to ring the bell for the manager. I rung the bell twice as it took some time for the manager to arrive. After not arriving to the door I reentered the service area and asked the other clerk who was helping customers if I could speak with a manager. She responded, my manager (Melissa) is asking me what this is about. I experienced poor customer service all around from this location. The manager (Melissa) eventually came to the door and I asked her about the procedure to file a formal complaint as the clerk was rude. The manager (Melissa) dismissively told me I would need to call the 1-800 number. After interacting with her I was no longer surprised by the poor customer service I received from the clerk (Nique) she manages.
  • WT
    William Tan
    Nov 12, 2025
    1.0
    No clerk manning the front desk for long periods at a time. When they’re there it’s still super slow. Advise to use USPS in another town.
  • DD
    Daniel Shao (Harvey Daniel)
    Sep 13, 2025
    2.0
    Horrible. Most of the time it’s closed, even when it says it’s open. The indoor service is super slow and has terrible service
  • RB
    Radha Bangaru
    Aug 22, 2025
    5.0
    Judith was really nice. 👍🏼 very helpful.
  • AK
    Andrew Katz
    Jun 18, 2015
    1.0
    We do not get our mail delivered on so many days, and once a month they never deliver our magazine.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.