United States Postal Service

2.7
85 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 14-24 Abbott Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14-24 Abbott Rd, Fair Lawn, NJ
07410, United States

Hours

Reviews

2.7
85 reviews
5 stars
25
4 stars
11
3 stars
2
2 stars
7
1 star
40
  • RA
    Rhonda Aversa
    6 days ago
    2.0
    There is always a wait, even when you’re the only person on line . The staff is slow, unfriendly, and not at all helpful. They act as if you’re asking them for a favor.
  • TR
    Tony Ramos
    Aug 12, 2025
    1.0
    I never use humans at the post office; I usually use the self-checkout machine because of the same reason I am writing this review. The self-checkout machine was out of service yesterday, so I had no choice but to use the lazy humans. I went to the window and placed all my packages on the edge of the window and asked the mail lady if she could scan my packages. She was busy chatting with her friend on the phone (how rude of me). She rolled her eyes and said, “you must place the packages one by one on the scale.” I guess handling packages is not in her job description and neither is customer service. It’s sad that with so many people willing to work and are unable to get a job, it is unfortunate that we have deal with lazy people like this. I will continue to use the self-checkout machines because they don’t have attitudes, they are not on their cell phones while they work, they don’t complain, they are not rude, and they actually do work. Perhaps one day that’s all there will be there and then that's when the crying starts and the complaints of how “they are mistreated and are the victims of the unjust society they live in.” Ridiculous really…
  • IS
    Ivelisse Santiago
    Jul 28, 2025
    1.0
    Very rude and no patience. The woman there spoke so nasty and unprofessional to all the customers. When asked a question, she responded with zero care and was zero help with the entire process. The worst customer service I’ve ever had.
  • WT
    We Are Jersey Team
    Jul 3, 2025
    1.0
    Rude, not helpful, and entire waste of time. Also only one person working passports.
  • LB
    Liz Bernabel
    Jun 19, 2025
    5.0
    Nice staff!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.