United States Postal Service

3.1
16 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 381 Kinderkamack Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
381 Kinderkamack Rd, Emerson, NJ
07630, United States

Hours

Reviews

3.1
16 reviews
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7
  • JM
    J Mot
    Dec 29, 2025
    1.0
    I had a terrible experience at this location today. I came in with a old priority mail box for aground shipment. In the past it didn't matter what box I used it only matters what the label said. I asked the woman if I could transfer the label to a new box. She told me she couldn't help. I asked her if we could cover the priority mail markings with a piece of tape or marker and again she told me she couldn't help. I have never been treated this way at this post office. The woman was incredibly sarcastic and rude and continued to berate me even after I quietly laid down a greeting card purchase I was about to make. Even after I ended the conversation she felt it was her right to have the last word and shout at me in front of another customer. I could still hear her shouting " it ain't a big deal just do it the right way" through the vestibule doors as I walked in the parking lot. I'm guessing she did this because she already felt embarrassed by her actions. I expect this complaint to go unnoticed as the other complaints have. This is a big reason why the post office fails in customer service and is losing money.
  • RC
    R. C. Camporelle
    Oct 13, 2023
    1.0
    My husband and I have had several unpleasant experiences here since a change in staff. I dread going there & avoid it if possible Once a teller with very long nails told me I was rude because I put coins on the counter (rather than in her hand) while I got paper $ from my wallet Then another occasion when my husband was told they only take cash if it’s exact change & recently I was yelled at because I was giving her the money before she was finished her transaction on computer I Just prefer not to go there anymore

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.