The UPS Store

4.8
309 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7713 in Elmwood Park offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
441 Market St, Elmwood Park, NJ
07407, United States

Hours

Reviews

4.8
309 reviews
5 stars
294
4 stars
0
3 stars
0
2 stars
0
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing exceptional service.

Cleanliness

The store is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Pricing Issues

Some customers expressed frustration over pricing, particularly regarding charges for packaging materials like boxes and tape, which they felt were excessive.

Mixed Employee Experiences

While many reviews highlighted excellent service from staff, there were also complaints about specific employees being rude or unhelpful, indicating inconsistency in service quality.
  • MR
    Mellissia Robertson
    2 days ago
    5.0
    Everyone is pleasant and welcoming. I feel Comfortable every time I go.
  • SM
    Sarah Melli
    4 days ago
    5.0
    Andrea as very helpful, knowledgeable, and patient!
  • MQ
    Muhammad Qasim
    Jan 6, 2026
    1.0
    Worst experience ever. I went to ship my 20 packages, and the staff started arguing with my dad. They insisted on bags, which no other UPS location has ever asked me for—every other one has been polite and helpful. Because of this, I had to drive all the way back home to get bags and then return. The staff was extremely rude and unprofessional. I wish I could give this place a zero-star review. I was there around 11:45 AM.
  • LL
    Leosg
    Jan 2, 2026
    5.0
    I visited this UPS Store to do some shipping, I was very friendly greeted, the store is very clean and organize, the clerk was very helpful and great customer service, I'm definitely coming back, I highly recommended.
  • ES
    erika salinas
    Dec 27, 2025
    1.0
    Te sacan dinero de todo no te imprimen las cosas para enviar te obligan a usar su computadora cuando en otros lugares te lo imprimen sin problema y aparte igual te molestan del empaque y quieren venderte su propio paquete

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Elmwood Park?

The UPS Store in Elmwood Park is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.